Verizon Galaxy S5 Camera Failures?

Discussion in 'Samsung Galaxy S5 Discussions' started by cereal killer, Apr 23, 2014.

  1. cereal killer

    cereal killer Administrator
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    Quite a few people who own VZW's Galaxy S5 are reporting camera failures, saying that the camera won’t open and instead presents a message that says “Warning: Camera Failed.” There's also reports that third-party apps simply show a black screen and then force close. Any other app that tries to access the camera just crashes. Anyone having issues with the camera? This appears to be a hardware issue and word is many retailers are performing multiple exchanges per day for this problem. Please vote in the poll!
     
  2. 1coopgt

    1coopgt Active Member

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    No issues here. My S5 is working great .
     
  3. Jeffrey

    Jeffrey Premium Member
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    Sammy and VZW have acknowledged the issue. Failures seem to be limited to VZW and Sprint. Sammy has posted the following statement:


    Samsung is committed to providing the best experience for customers. We have learned that a limited number of Galaxy S 5 devices may have an issue that causes "Camera Failure" pop-up error message. We ask that customers affected call 1-888-987-4357 or visit their carrier for service under Samsung's standard limited warranty.
    [FONT=Segoe UI, proxima-nova, proxima-nova-1, proxima-nova-2, Proxima Nova, Helvetica, Arial, sans-serif][/FONT]
    [FONT=Segoe UI, proxima-nova, proxima-nova-1, proxima-nova-2, Proxima Nova, Helvetica, Arial, sans-serif]If you are experiencing this issue, hurry down to your local retailer for a replacement.[/FONT]
     
  4. da2zoe

    da2zoe Active Member

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    Wow, that's rather huge. My phone always doubles as my primary camera. I truly hope they can turn this problem around.
     
  5. Jeffrey

    Jeffrey Premium Member
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    This seems to be a CDMA issue as I have not seen any GSM reports.
     
  6. nonnasmyladie

    nonnasmyladie Member

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    Camera works great on mine. Best phone camera I have had. The only phone that actually replaces my need to carry an actual camera with me.
     
  7. Jeffrey

    Jeffrey Premium Member
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    Glad you got a good one.
     
  8. da2zoe

    da2zoe Active Member

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    Thanks for the clarification.
     
  9. johnomaz

    johnomaz Silver Member

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    Is it something that will crop up eventually or have the affected cameras never had a working camera on it?
     
  10. GalaxyGadgetGirl

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    I have the S5 on verizon and mine works fine, you should take it back!
     
  11. da2zoe

    da2zoe Active Member

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    Good to hear that not every S5 has the camera issue...at least what's been reported here. :p
     
  12. NYMase

    NYMase New Member

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    No camera failures but I have a question about the camera

    Is there anyway to just make it take quick shots? Sometime the camera takes quick pictures and sometimes I get this annoying blue circle that tells me to wait and hold the camera still and it takes forever to take the picture...Is there anyway to avoid this and just take quick pictures?
     
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