Tried to update phone and now I have an expensive paperweight!

Discussion in 'Android Tech Support' started by dumbmoron, Oct 27, 2012.

  1. dumbmoron

    dumbmoron New Member

    Joined:
    Oct 27, 2012
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Last night I tried to use my phone and received a dialogue box asking whether I want to update my phone. I thought, "Well, I've been putting it off for weeks, might as well." The "up to ten minutes" wait turned into hours and I ended up going to bed while it was still "upgrading and starting applications." Now my phone is stuck on a screen that just says "Droid." I liked my phone a lot better before the update. I was able to make calls, text, use apps, etc. Don't get me wrong--looking at a screen with "Droid" staring back at me is kind of cool, but it's a one-trick pony.

    Being a techie moron, what should I do? I currently plan to take this paperweight to a Verizon Store tomorrow morning unless someone can guide me through a self-fix process.

    Thanks all.
     
  2. chickaholic

    chickaholic Member

    Joined:
    Nov 23, 2010
    Messages:
    62
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Farm country, East Coast USA
    Ratings:
    +0
    This is fixable. Take it to the store or call tech support. Either can fix it or talk you through the process for free.
     
  3. LoudRam

    LoudRam Senior Member

    Joined:
    Dec 18, 2010
    Messages:
    1,430
    Likes Received:
    137
    Trophy Points:
    63
    Location:
    Southern NJ
    Ratings:
    +146
    Current Phone Model:
    Moto X
    If your phone wasn't rooted then they are responsible for your problem so they should be able to fix it just like chick said. And if they can't, they owe you a phone (IMHO).

    Sent from my HTC Rezound using Droid Forums