Hello, I have been to Verizon three times in as many weeks after my phone (Motorola Droid 2) crashes. The last time a Verizon employee informed me that ALL software had been removed from the phone (not by me!) I continue to get a "systems update" message, but now have been told to "hold off on running it" After I had run the update on my new Droid 2, within 24 hours the phone crashes and cannot be reset. Now, each day - three plus times a day - I have to answer NO, I do not want to update now. I am concerend if I run this update, it will crash my phone again. Verizon tech "suport" says they are not aware of any known issues, but also do not understand WHY I am getting a systems update on a new Droid 2, as that phone should already HAVE all updates. Well, this is my third and all three want to run an update. The last two tanked the phone. So, nobody seems to know and I find myself every day repeatedly saying "no, update later." The update is a systems update - Called: 2.2.20.en.us I gues what really bugs me is Verizon saying nobody is reporting this problem, so there is nothing they can or will do. Am I a nobody?! I am trying to report it and get it resolved! Anybody else know about this? Thanks!