Some app disabling the phone's microphone?

Discussion in 'Android Tech Support' started by Cazzin, Jul 22, 2016.

  1. Cazzin

    Cazzin New Member

    Joined:
    Jul 22, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Current Phone Model:
    LG V10
    I had a LG G2 for a few years. Last year I installed lots of children apps on it to keep our todder busy during trips. At some point, the phone's mic stopped working properly. When I made a call, I could hear the other party but they couldn't hear me, unless I switched to "Speaker" mode. So I figured its an old phone and the mic broke or something and just shrugged it off and whenever I got a call or made a call I used "Speaker" mode which was kinda inconvenient but tolerable.

    Anyway fast forward to last week, my toddler dropped the phone and I had to get a new one. I bought a LG V10. I tested it and everything was working fine. I spent like the whole week installing and configuring all the apps he likes (is like more than a 100 apps). Anyway today I made some calls from the phone and same story, mic not working except when in "speaker" mode. So it's got to be one of the apps.

    Any way to fix it without having to uninstall all the apps or do a factory reset or something? I don't want to spend another whole week on those apps again. Also how can an app be allowed to disable the mic like that?
     
  2. CJM

    CJM Super Moderator
    Staff Member Rescue Squad Premium Member

    Joined:
    Sep 12, 2010
    Messages:
    10,593
    Likes Received:
    1,668
    Trophy Points:
    558
    Location:
    Mississippi Gulf Coast
    Ratings:
    +1,810
    Current Phone Model:
    Nexus 6
    Twitter:
    https://twitter.com/Corey
    You might be able to looks at the apps permissions to narrow it down

    Tapped from a Nexus 6
     
  3. Cazzin

    Cazzin New Member

    Joined:
    Jul 22, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Current Phone Model:
    LG V10
    How do I do that?

    Also wanted to add that obviously there is no app running when I'm making a call. So whichever app it is, it permanently disabled the microphone somehow
     
  4. Sajo

    Sajo Diamond Member

    Joined:
    Jan 25, 2013
    Messages:
    10,644
    Likes Received:
    6,749
    Trophy Points:
    1,863
    Location:
    Tennessee
    Ratings:
    +7,252
    Current Phone Model:
    Moto Droid Z Force
    With over 100 installed there is no real easy way to figure out which one it is. Being that the same thing happened on 2 different phones, it must be an app that was installed on both phones.

    As you are installing / downloading apps from the Play Store you should see a little pop up alerting you what Permissions the app is requesting. One of those apps requested permission to use the phone Mic.

    Sent from my XT1585 using Tapatalk
     
    • Like Like x 1
  5. CJM

    CJM Super Moderator
    Staff Member Rescue Squad Premium Member

    Joined:
    Sep 12, 2010
    Messages:
    10,593
    Likes Received:
    1,668
    Trophy Points:
    558
    Location:
    Mississippi Gulf Coast
    Ratings:
    +1,810
    Current Phone Model:
    Nexus 6
    Twitter:
    https://twitter.com/Corey
    Settings/Apps then select the apps one by one & look their permission

    Tapped from a Nexus 6
     
    • Like Like x 2
  6. Gudasau

    Gudasau Platinum Member

    Joined:
    Oct 9, 2011
    Messages:
    765
    Likes Received:
    672
    Trophy Points:
    433
    Location:
    Mountaineer living in Buckeye Nation
    Ratings:
    +687
    Current Phone Model:
    Moto Z-Force
    Did you ever get this resolved?
    I had a weird issue with my phone pop up a couple of months ago. The WiFi started acting up. With each app, I would uninstall, restart and proceed until I found the culprit. Of course, I started with the obvious apps, but in the end, the guilty app was my CVS app, which I would have never thought would mess with WiFi.
    Good luck, if you are still struggling.
     
    • Like Like x 1