Snapchat - 'Your address book is empty' / 'There was a problem connecting to the server.'

Discussion in 'Android Support' started by micah411, Apr 18, 2017.

  1. micah411

    micah411 New Member

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    Current Phone Model:
    Blackberry Priv
    Twitter:
    mouw_man
    Hello,

    Phone: Blackberry Priv
    OS: Marshmallow 6.0.1
    Network: Verizon

    I have had this model for over a year now (2nd phone) and have never been able to get Snapchat working properly. Everything in the app works as expected except for it does not find my contacts and I always get a popup that says 'There was a problem connecting to the server. Please try again.' The popup ONLY occurs after I try to find my contacts in the app and only quits popping up when I force disable the app and restart it.

    I've tried many things;

    1.) Uninstalled and reinstalled the app many times over both network and wifi.
    2.) Reset my Snapchat password
    3.) Created a new Snapchat account
    4.) Got a new phone
    5.) Downloaded 3rd party contacts apps

    There's been more but it's all I can think of right now.

    I feel like it has something to do with my sd card being corrupt and/or the path that my contacts are in but I'm not familiar enough with android to mess around with that.

    Any suggestions/ideas/helpful advice would be awesome.

    Thanks,
    Micah
     
  2. George444

    George444 New Member

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