screen locked when placing or receiving calls, is it a sensor problem that's fixable?

I'm having the same issue! Please help!

 

Me three this is very very annoying.

 

Mine isn't doing this. Works fine.

 

Help

I am having the same Issue...

 

Same here. But it only happened like 3 times so far

Sent from my DROID BIONIC

 

do you have a screen protector installed that covers the proximity sensor (upper right)? if so, try removing it

 

I don't. It only covers the screen.

Sent from my DROID BIONIC

 

Just to make sure, see if it's covering the sensor AT ALL. My old screen protector came up on the bottom of the sensor and that was enough to mess with it. I took it off and everything was fine. Some of the Bionic screen protectors don't fit correctly even though they're advertised to. The brand I bought was one of them. I contacted them and they were aware of the problem and sent out another one with the proper cut outs and I had to really be careful not to cover the sensor at all since it's such a small dot and easy to do.

 

Black screen while in phone call.

I also am having the same problem but, my screen goes black when placed up to my ear or when sensor is cover like its sapose to. But its when i have the sensor coverd for more then a couple minutes which is a cool feature but, to turn my screen back on i have to press the power button and doing that turns on my screen but it ends my phone call.

So after a couple minutes the screen stays black.

 

I've not had the issue. Try disabling "in pocket detection". I always manually lock mine when done using it, so I don't need it.

Also -- The wife's phone (Moto Atrix 4G) was doing the same thing and a factory reset cleared her problem.

 

I appreciate the feedback.

I will try disabling pocket detection but, that I think that that would not affect a phone call?

Who replied back with my findings.

Thank you