I'm having trouble loading anything from my home pages and app screens. Sometimes, not always, but at least 4 to 6 times a day, I'll tap something and it looks like it will load, then it bounces back to the home screen. It doesn't seem to matter how many times I tap for anything. Then after a few minutes everything is fine. I've tried everything including a factory reset. Help!!! Betsy Also, sometimes the screen goes black for no reason and I have to turn it off. Well now it's getting worse, when I finally do get to a site, I will select something and it bounces back to the home screen. Arrrhhh!!!!!