REAL ESTATE AGENTS using Supra Key Android App....Important news.

Discussion in 'HTC Rezound' started by svdroiddude, May 19, 2012.

  1. svdroiddude
    Offline

    svdroiddude New Member

    Joined:
    Apr 2, 2012
    Messages:
    164
    Likes Received:
    1
    Trophy Points:
    0
    I may be the only RE agent on this site....but who knows. Just in case you happen to be an agent who uses the Supra Key Android app/key fob this is news you can use:

    Dear Valued Customer,

    Supra’s eKEY application is not compatible with version 4.0.3 of the Android operating system. Some cellular providers have begun offering this update. Please do not update your Android smart phone to this version.

    Supra is releasing a new version of eKEY to solve this compatibility issue. We will send you an email as soon as that version is available. Again, until that time, please do not install version 4.0.3 of the Android operating system.

    If you have any other questions, please contact our support team at suprasupport@fs.utc.com or 877-699-6787.

    Thank you,


    Supra Support Team

    So it seems, if ICS comes out soon I won't be able to load it anyway....and Supra is very slow at updates :(
  2. jmonty
    Offline

    jmonty New Member

    Joined:
    Mar 17, 2010
    Messages:
    103
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Salem, OR
    Good to know, you are not the only Broker on this site. How has that worked out for you so far?
  3. sdgmcdon
    Offline

    sdgmcdon New Member

    Joined:
    Aug 12, 2010
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    0
    I got the same email and replied back to them that since they completely dropped the ball on this they better have added a new call center to handle all the support calls they are about to get as a result.

    That one email is going to be missed or forgotten about by most agents like my mother that will just hit update when prompted on her phone which will apparently break the current ekey version.

    I cant believe they completely dropped the ball on this, but they are about to pay for it...i gurantee there are a LOT of agents out there with phones like mine (razr) that in 3 days when that update hits are going to be calling supra off the hook trying to get their ekey working.

    That was just plain stupid on their part not being ready for it.
  4. jmonty
    Offline

    jmonty New Member

    Joined:
    Mar 17, 2010
    Messages:
    103
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Salem, OR
    I guess I am lucky as i live in Salem wher the call center is, so I just drop by
  5. svdroiddude
    Offline

    svdroiddude New Member

    Joined:
    Apr 2, 2012
    Messages:
    164
    Likes Received:
    1
    Trophy Points:
    0
    Yup....most agents will miss this notice. I would be LIVID if I upgraded and then got to a house with my clients and was hosed!!! And jmonty, the market in Western WA is heating up big time.....very very busy. Many short sales to deal with but they do (eventually) close.
  6. jmonty
    Offline

    jmonty New Member

    Joined:
    Mar 17, 2010
    Messages:
    103
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Salem, OR
    Same with the Market here in the Willamette Valley best start of business in 6 years:icon_ devil:
  7. svdroiddude
    Offline

    svdroiddude New Member

    Joined:
    Apr 2, 2012
    Messages:
    164
    Likes Received:
    1
    Trophy Points:
    0
    GOOD NEWS! Supra updated to handle ICS....now I'm REALLY looking forward to ICS!!
Search tags for this page
android agent
,
droid 4 supra
,
ekey app droid
,
ekey for s4
,
ekey on galaxy s4
,
galaxy s4 realtor uses
,
open supra ekey with samsung s3
,
samsung galaxy s4 supra ekey
,

supra app for android

,
supra ekey for samsung galaxy s4
,
supra galaxy
,

supra key android

,
supra key real estate app
,
using s4 with supra
,
will supra key work with samsung galaxy note 3