Phone Randomly Turns Off

Discussion in 'Samsung Galaxy Nexus' started by Jdt283, Apr 20, 2012.

  1. Jdt283
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    Jdt283 New Member

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    I dont know why, but my phone randomly turns off and doesnt turn back on. it only seemed to happen ever since i manually updated to 4.0.4. any suggestions on how/if i can fix it?
  2. jmonty
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    jmonty New Member

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    I am having the same issues but I did not do the update?
  3. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    Have you installed any other apps after updating to 4.0.4?
  4. patmw123
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    patmw123 New Member

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    Which 4.0.4 "manual update" did you use?
  5. jmonty
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    jmonty New Member

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    happened again while on the charger this morning?
  6. cupfulloflol
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    cupfulloflol New Member

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    Either of you using a custom kernel, or modified settings within kernel? Governor, voltage, speeds?
  7. Jdt283
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    Jdt283 New Member

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  8. siggy_freud
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    siggy_freud New Member

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    Mine also suffers from this problem and is 100% stock. Haven't had time to return it yet and swap for a new one. This is just one of the MANY issues mine is currently experiencing.
  9. N3xus
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    N3xus New Member

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    I have the same problem, I'm on my fourth nexus and all of them have rebooted countless times... I'm stock also not rooted

    Sent from my Galaxy Nexus using DroidForums
  10. Boucher187
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    Boucher187 New Member

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    I have had this same issue. I am on GummyNex .9. I changed some of the SETCPU settings and it has not happened much lately.
  11. Mooselodge24
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    Mooselodge24 Member

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    I will tell you all this from my experience. I called Verizon and spoke to them about my phone b/c i'm actually on my 2nd one of the first generation of these phones. They said this is a big known problem and are working on a software update to try and fix it. They have no idea when an "update" will come out. They said they can keep sending phones, but since it's all same software, nothing is really gonna get fixed until then. Also mentioned was that if I was continually having problems, they could work on getting me a different phone as like a "lateral" move, which would be the Razr Maxx. I spoke to them 2 weeks ago. They are supposed to call me by Thurs/Fri this week to see how things have been and mine has been worse. Doing it in middle of phone calls more often and whatnot. Thinking I may just go the Maxx route if it works out b/c it's annoying to deal with.
  12. Nick D
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    Nick D Member

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    My phone is stock, ordered it the first day. Most times it does a shutdown at nighttime after the phone. Now yesterday the phone did while I was using it. It's getting frustrating, but if it truly is software, then hopefully a fix will be out soon.

    Sent from my Galaxy Nexus using Tapatalk 2
  13. xDMONEYx
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    xDMONEYx New Member

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    Do a factory reset and do not install any apps. Run it without any apps for a few days, see if it still reboots. I bet it's an app or multiple apps that are not yet compatible with ICS causing the problem.
  14. hmjfic
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    hmjfic New Member

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    My phone made it less than 2 hours after a full factory/hard reset before it turned itself off. I dont have to pull the battery like some report to get it to turn back on. The frequency appears to be increasing. It turned itself off 3 times in an hour last night. Since the reset I've not downloaded a single app, not modified any settings at all. It's 100% stock as if it came out of the box.
  15. xDMONEYx
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    xDMONEYx New Member

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    Looks like you may want to try and get a replacement. I don't believe that's normal at all.
  16. Nick D
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    Nick D Member

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    I had problems with my phone last night too. When I tried to enter my password for voicemail the number pad kept flashing on the 3rd number. I rebooted the phone & it still did. I eventually was able to get into my voicemail. Shortly afterwards the phone randomly rebooted itself. This morning I had no 3G service when I was at home. I rebooted on the drive in & it either fixed it or I was back in an area that was not out.



    Sent from my Galaxy Nexus using Tapatalk 2
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