ota update issue

Discussion in 'Android Tech Support' started by raminnoodles, Nov 21, 2012.

  1. raminnoodles
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    raminnoodles New Member

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    I have an HTC rezound and when i try to update from 2.3.4 it downloads the up update but once it reboots all i get is a red triangle with an exclamation point inside of it, I tried restarting the phone only to have it happen again so i tried a factory data reset and the problem still continues. I also tried downloading the update via wifi instead of the mobile network.(its the 7.1 mb update if that helps) I just dont know what to do at this point verizon said to just do a factory data reset but thats not working.