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Droid Bionic system update failure

Discussion in 'Android Tech Support' started by DrPowercat, Mar 6, 2012.

  1. DrPowercat
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    DrPowercat New Member

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    I bought a Droid Bionic last month for a third party and have been having problems with system updates. The seller is unresponsive (lesson learned ) and was wondering if anybody could tell me what the problem might be and even hopefully help me fix it.

    The phone works, but when I try to do a system update to 5.5.893, it will download the file and then about one-third of the way through the install process, it stops, brings up a screen with an exclamation point inside and triangle and the android character, then reboots and tells me the update failed.

    Through some internet research, I am suspicious the phone was rooted (does not appear to be now, though) and that some bloatware was removed. I am guessing when it tries to do the update, it looks for these files and when they are not found, it stops the update installation. I have no idea if this is a correct assumption, though, and I have no idea how to figure out what those files are and how to replace them.

    I have removed the battery and tried doing a factory reset and then doing the update, but the same thing happens. I do have the extended battery in the phone, if that makes a difference, but I would not think it would.

    My current system is:
    5.5.886.XT875.Verizon.en.US
    Kernel version:
    2.6.35.7-g68606e6
    vwm736@il93lnxdroid43 #1
    Build number:
    5.5.1_84_DBN-55

    Looking for any advise or help. Like I said, the phone does work and is light years better than what I had, but it is frustrating to not be able to do the updates and make it even better.

    Thanks
  2. mamawm
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    mamawm New Member

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    welcome to the forum, sorry about your problem. i don't have the answer for you, but maybe one of the really smart people from the bionic forum will be along really soon.
  3. 2THEXTRM
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    2THEXTRM Member

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    Hold down your volume buttons when you receive the triangle screen, this will show you the error. It is likely some system files are missing, if so i have the system dump that you can pull what you need from.

    Post here what error is received.

    Sent from my Rooted ICS'd VTAB1008 using DroidForums
  4. huskur
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    huskur New Member

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    Or at some point this phone had root installed. This problem is similar to one i had. What i did was SBF back to stock and took the update and had no issues at all.

    Before you try that though i would do a factory reset and then try to accept the update. Give it a shot
  5. BroidDrionic
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    BroidDrionic New Member

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    Yep this happened to mine too. For me it was Guided Tours 2.3.4. I uninstalled it using tibu and for whatever reason tibu couldn't restore it (it's necessary to take the update). I had to use rsdlite and the 886 fxz to restore everything back to stock, which isn't a big deal at all if you're rooted and backup your phone with tibu. I just flashed the fxz, rerooted, took the 902 update, restored from tibu, and my phone was back to normal and fully updated (settings, homescreen, apps all intact, like I had never flashed the fxz).
    Everything you need is in a sticky here.

    Sent from my DROID BIONIC using DroidForums
  6. DrPowercat
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    DrPowercat New Member

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    Thanks for all the advice. I was able to get this problem solved using rsdlite and flashing the update to my phone. There is a lot of bloatware on it now that wasn't there
    before, but at least it is all updated. Lesson learned.
  7. opiffle
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    opiffle New Member

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    Same errors with error message

    I'm having the same problem with this error message:
    apply patch check("/system/app/BackupAssistanceClient.apk" 5a8a0718bf2f6c6b8aef95e3924d2a235b9e2786","2a618406c87d1ec870fa6436a8be2ac95bd08656")E:Error in \cache/Blur_Version.5.5.886.xt875.verizon.en.us.zip
    (Status7)

    Any ideas?
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