Here's my poor pitiful story. I've hit some rough patches lately and ended losing everything to a house fire. The only thing I have left is my Samsung Stratosphere. Housing is more important than paying a cell phone bill but the WiFi at least works without the service. However, I have noticed that I am unable to surf the web, but I can post to Facebook and watch Youtube videos. What gives? I thought WiFi would allow me to still go online. Another problem that I am concerned with is that if I do not have cell phone service can I reset my phone or will it expect me to have service to continue activation? Any advice email me at firstname.lastname@example.org because I cannot use the site app either and had to borrow a friends laptop to post this inquiry. Thanks to anyone that can help me out.