Hi everyone, I've been struggling with this issue for a long time now and I finally broke down and decided to post on forums to see if anyone has an idea. In 12/12 I was using a Droid Razr (XT912). The phone got the ICS update and has been unrooted ever since. Previously the phone was rooted. I stupidly did not backup the phone before updating so I don't have even an old backup. I would like to get data off of the phone for a couple of different applications, all games. Mainly because I didn't money on the progress made do I do not want to lose it. I've tried wire a few different things to access this data which I will list below. 1. I did try to re root the phone. Any rooting method does not work. I am aware I will need to master reset the phone to get this to work, but we run into the original dilemma with this. 2. I have tried helium. This does not work. I believe it is not fully compatible with some Motorola phones. 3. I have tried several other backup apps for non rooted phones. I don't remember the names of all of them but I'm pretty sure I also tried super backup. At any rate all of them failed. 4. I have tried the pc version of easy adb backup. When running this backup I encountered an error. I believe this program also has a compatibility issue with some Motorola phones. I am not very familiar with the adb developer tools that are available for pc. I am willing to try almost anything at this point. I would also be willing to go to a company that specializes in this type of data extraction if one existed. I've just been working with this issue off and on every few months for the past year. I am tired of holding onto the old phone and would like to put it to rest once I can get the data off. Thank you for any help and suggestions.