Mic & Earpiece speaker no longer working

Discussion in 'Droid X Tech Support' started by d3adam, Oct 16, 2010.

  1. d3adam

    d3adam New Member

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    As the title says,
    I can't make any calls or record any audio because the ear piece speaker/microphone used for calls is no longer working - calls still go through, but I can only hear the call if it's on speaker, and the mic still won't work either way.

    I've tried restarting the phone, removing/replacing the battery and a hard reset - still to no avail.
    Should I go ahead and send for a replacement?
    Nothing significant has happened to the phone to cause any of this - it's not been dropped, gotten wet or anything and the phone was working properly just earlier today.

    -adam

     
  2. Ag3nt X

    Ag3nt X Member

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    Sounds like a hardware issue. I would make a visit to your local vzw store. Obvoiusly unroot if you are rooted first.
     
  3. d3adam

    d3adam New Member

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    Okay, will do :) worst case scenario I won't be able to make calls for a few days until I send for a warranty replacement etc, but really all I require is texting, and as far as that's concerned everything seems to be working fine.

    Thanks! I'll take it into the Verizon store tomorrow =]
     
  4. dweicht31

    dweicht31 New Member

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    This happened to me also. I have swapped out 3 diff headsets. All 3 work on my blackberry and not on my DX. Did they replace your phone ?
     
  5. dweicht31

    dweicht31 New Member

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    what did they say at the VZW store?
     
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