Hello all, I've had my Incredible since 2 days before it released in stores.... I've been very happy with it too. Over this past holiday weekend I woke up saturday morning and no longer had 3G or Wireless. I called Tech. support and after 2 hours of atuo and manual programming he told me to do a master reset. He said that my contacts would be fine and backed up on my gmail account. So I go ahead and do as he says, I do the master reset and nothing changes with my 3G or Wireless. He sends out a new phone to me. He stated that all I had to do to get back my contacts is sign back into my gmail with the new phone and set up my account on the phone..... I did this and only got back about 60 out of around 400 contacts....:icon_eek: please tell me I can get them back???