Lost most all of my contacts....

Discussion in 'Droid Incredible Tech Support' started by chaz.ring, Sep 9, 2010.

  1. chaz.ring
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    chaz.ring New Member

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    Hello all,
    I've had my Incredible since 2 days before it released in stores.... I've been very happy with it too. Over this past holiday weekend I woke up saturday morning and no longer had 3G or Wireless. I called Tech. support and after 2 hours of atuo and manual programming he told me to do a master reset. He said that my contacts would be fine and backed up on my gmail account.

    So I go ahead and do as he says, I do the master reset and nothing changes with my 3G or Wireless. He sends out a new phone to me. He stated that all I had to do to get back my contacts is sign back into my gmail with the new phone and set up my account on the phone.....

    I did this and only got back about 60 out of around 400 contacts....:icon_eek: please tell me I can get them back???
  2. mauiblue
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    mauiblue New Member

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    If you contacts were not synced periodically with gMail or the Verizon app, you may be SOL. Before I setup my new Incredible, i made sure I backed up to the Verizon contact backup and it was automatic for my Incredible to receive all my contacts. Good luck.
  3. chaz.ring
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    chaz.ring New Member

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    Uh yeah........ My phones last sync with gmail was the night before the problems started.
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