1. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

contacts lost

Discussion in 'Droid Incredible Tech Support' started by raskolnik, Sep 5, 2010.

  1. raskolnik
    Offline

    raskolnik New Member

    Joined:
    Sep 2, 2010
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    0
    I'm one of those who was having serious issues with the Froyo update. Some people suggested doing a factory reset, so I finally did that, after making sure everything was backed up.

    Unfortunately, HTC seems to have a different idea of what "backup" means than I do...to me, it means saving everything in a different location so you can get it later. To HTC, it means to say it's backing up but not actually do so.

    The end result is I've lost all my contacts. I've gone through the set-up thing when the phone first runs in order to try and restore them, to no avail. I've also changed the view options in People, so I can see everything except Google's auto contacts.

    Is there anywhere else I need to look or am I out of luck?
  2. Backnblack
    Offline

    Backnblack Premium Member Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    11,263
    Likes Received:
    5
    Trophy Points:
    0
    All contacts should be backed up to Google unless they were saved to phone only...
  3. DF Smod
    Offline

    DF Smod New Member

    Joined:
    Apr 23, 2010
    Messages:
    11,477
    Likes Received:
    93
    Trophy Points:
    0
    Are your contacts synced with Google ? They should be visible when you log into your Gmail account on a computer, if not then they would be lost.
  4. raskolnik
    Offline

    raskolnik New Member

    Joined:
    Sep 2, 2010
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    0
    My phone said they were, but they're not. So great.

    Thanks HTC...managed to screw up while fixing a screw-up.
  5. DF Smod
    Offline

    DF Smod New Member

    Joined:
    Apr 23, 2010
    Messages:
    11,477
    Likes Received:
    93
    Trophy Points:
    0
    How did your phone say they were synced ?

    I don't even think it's possible to not sync contacts unless you choose not to, but it is difficult to avoid
  6. Backnblack
    Offline

    Backnblack Premium Member Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    11,263
    Likes Received:
    5
    Trophy Points:
    0
    Have you logged into gmail on your PC? Are they there?
  7. raskolnik
    Offline

    raskolnik New Member

    Joined:
    Sep 2, 2010
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    0
    Went into Backup Assistant (which is where you go from People when you tell it to back up), hit "Sync now," and let it do its thing.

    I have, and they're not there. I have the random people that Google adds...and that's it. No phone numbers for anyone who is both an automatically-added Gmail contact and someone who was on my phone.
  8. chaz.ring
    Offline

    chaz.ring New Member

    Joined:
    Sep 9, 2010
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Michigan
    I guess this is common...... Mine did the same exact thing... 6 years of networking is now gone....:icon_evil:
Search tags for this page
droid incredible 2 lost contacts
,
droid incredible is losing contacts
,

droid incredible lost contacts

,
htc droid incredible reset back to start on its on & i lost
,
where to find lost contacts on droid htc