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LG Ally--Help?!

Discussion in 'LG Ally' started by lmarty, Jun 15, 2010.

  1. lmarty
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    lmarty New Member

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    I've had my Droid Ally for about a week now, and I love it. My only problem is occasionally while I'm texting it freaks out and redirects me to either youtube or my email. Does anyone know the cause of this? I've installed a few apps, mostly free ones, and use the facebook and texting app included the most. Has this happened to anyone else? Should I uninstall something, or take it back to the verizon store?

    Thanks
  2. christim
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    christim Super Moderator

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    It cant hurt to swing by a store. Doesn't sound like expected behavior to me, plus the phone is real new. Even better if you can reproduce this at will but it sounds like it only happens sometimes. You can try uninstalling the apps you installed, see if it gets better then add them in one at a time. Figure out how often this issue occurs though. If its once every 3 days and you have 10 apps installed you'll want to get the phone to verizon before your 30 day period is up if it is a hardware issue.

    And, welcome aboard!
  3. dantivirus
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    dantivirus New Member

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    Really? Odd, I have had zero issues with mine. I love it. Great phone, easy to use, lots of power. Though I am miffed they decided to go with ARMv6 instead of v7 as some apps require the v7 to run (ie Google Earth and some 3D games), alas, what's done is done.

    Try this, now mind you, it will wipe your phone.

    Press the up or down volume key and the home key, keep them pressed and press the power key. It will do a factory reset of your phone. Then setup your apps and info again. That should fix the issue.

    I had a minor glitch with the GPS where it would always say 'Searching for GPS' even though it had great GPS signal. I did the reset and GPS always connects in less than 10 seconds now.
  4. lchavez289
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    lchavez289 New Member

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    Only known problems so far that myself and a few customers are having is a battery issue. My phone gets so hot while charging I literally can't touch it, takes 6+ hours to charge and won't hold a charge for longer then 3 hours. I've notified LG and they're looking into it bc they have heard of this already. I also have a customer who is experiencing the same issue.
    Otherwise I freaking loveeee this phone. I love the new menu stylr, love the new keyboard. Doesn't feel cheap, isn't slow. My husband has the Moto and they are the same speed, or at least its not a noticable difference.
    My guess is that you mustve downloaded something that isn't right.. leave it with only the factory apps for a couple days and see if that does the trick.
  5. cinspace
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    cinspace New Member

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    Try going from the main screen menu>settings>about phone> battery use> cell stanby if this says time with out signal of anything over about 1% there are several guides to fixing this. I've had luck with just turning on airplane mode power cycling and then turning airplane mode off. I did this and went from being able to watch my charge drop while doing nothing on the phone to keeping a charge for 8 hours while reading books on the phone. Hope this helps.
  6. xxbabydee1490xx
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    xxbabydee1490xx New Member

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    I started off with my phone hardly charging & it wouldn't stay charged for anything!!! my phone is literally like non stop on the charger bc its constantly dying! So then today it just shuts off & wont charge or turn on at all just red blinking light & then nothing for hours. It just came back on and still isn't charging...I'm also having the problem when I take pics theyre all messed up! I'm still under warrenty so im gonna get a new one but this phone is only a month old. seems like a POS to me.
  7. allyuser2010
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    allyuser2010 New Member

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    Ive had the exact same problem, I went to the verizon store and somehow they fixed it. But it came back a few weeks later...I think its an ally thing! :blackdroid:
  8. mlksp
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    mlksp New Member

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    I've actually experienced the same issue. I figured out that you have to press the search button again. I think it's because the shortcuts are search + letter, which means you've pressed the search key or it's been pressed somehow during the text.
  9. shan68ok
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    shan68ok New Member

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    Don't feel alone...

    I just came home with my second Ally. The first would freeze when texting then shut off and restart. New one has already started. I've taken everything off my SD card in hopes that a corrupted file on it has been causing my issues. Not sure how that could be but I'm out of ideas.
  10. Dan3791
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    Dan3791 New Member

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    Answer... maybe.

    I too had that exact problem, the answer that I figured out is that, while the phone is swiped open the keyboard uses shortcuts. For example, "Y" brings you to YouTube, "C" to contacts, and (I think) "G" to google mail. So what you want to do is go to "Settings"> "Applications"> "Quick launch"> and BOOM, just set all keys to no shortcuts.

    hope this helps,:)
    Dan

    p.s. Ever since I got this phone it's been giving me new problems day in and day out.:icon_evil: Camera's busted when I take a picture the picture has random colored lines all over the place, but it still takes perfect videos, the keyboard problem happened to me too, and the battery life and charge both suck.
  11. kidfunk21
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    kidfunk21 New Member

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    My Stupid Phone

    ok so ive had the ally for almost 2 months now and the first week it was doing perfectly fine but then when i thought it was the perfect phone, it started to glitch out. like it goes to the search it always vibrates, goes back to the home scree, always goes to quick search while im trying to do something ive hated this fone. whenever im txting i cant finish the txt because it backed out of it and the seconed it goes back to messaging it goes back to home. can anyone help me? what should i do? i will do anything
  12. suthernswang
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    suthernswang New Member

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    I'd try a factory reset, usually that will fix issues with it

    Sent from my Ally using DroidForums App
  13. SashaNmidOH
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    SashaNmidOH New Member

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    If its any consolation it happens to us all on occaision. Similarly it sometimes auto posts if you accidentally close the keyboard. I'm not sure why but it seems like the shortcuts somehow don't stay switched off. In my case its most likely OE. I know a0of at least one time that I hit the alt key & turned them back on accidentally. Normally that will solve the issue for me without having to do a softboot.

    Sent from my Ally using DroidForums App
  14. autumn.radziwon
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    autumn.radziwon New Member

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    OK. I woke up this morning and needed to plug in my phone. I have tried 3 different chargers and not ONE will charge it or let it turn on. I'm starting to get agrivated with this phone. I've had to replace it 3 times
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