Solved Issues powering on Droid Turbo

Discussion in 'Android Support' started by Hippopotamouse, Apr 30, 2017.

  1. Hippopotamouse

    Hippopotamouse New Member

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    Okay, so this morning I went to look at my phone and it wasn't powered on. I thought maybe I hadn't plugged it in, wrong. It was plugged in all night.
    Maybe it had a bad connection? Possibly, however I should still see it start charging when I plug it in with a different charger. Nothing happened though.
    Tried turning the phone on several times and got nothing. The phone itself was very warm, like I had been using it while charging, but I'd only just woken up so obviously I hadn't been using it.

    Anyway, I finally got it to turn on via a soft restart (pressing and holding the power button for 10 seconds). However I want to know what could have caused this and if I should be worried about it happening in the future?
     
  2. Sajo

    Sajo Diamond Member

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    Welcome to the forum!

    It's hard to say exactly what caused that to happen. Probably an app gone rogue overheated the phone and caused it to shut down. I would recommend clearing the app cache in Settings > Storage > Internal > Cached Data. The reboot and clear the system cache. No user data is deleted, it's a non destructive process, instructions are here:

    ms102367 - Motorola Support

    Then tonight before bed recalibrate the phone battery. To do that hold the power button until the phone starts to reboot, usually 10 - 20 seconds. Then plug it into the original factory charger and leave it plugged in all night while you sleep. Once plugged in and charged to 100% after 30 minutes in the charger at 100% the system will recalibrate the battery meter.

    Hopefully this was just a in time glitch and all will be fine.

    Sent from my XT1650 using Tapatalk
     
  3. Hippopotamouse

    Hippopotamouse New Member

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    Thank you! I'll try all of that tonight!
     
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