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How to retrieve data if the LCD screen broke

Discussion in 'Droid X2 Tech Support' started by EliteSniper177, Feb 15, 2013.

  1. EliteSniper177
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    EliteSniper177 New Member

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    So yesterday for some unknown reason, my phone's screen started only showing a multi-colored static when the screen is on. There's still haptic feedback where the unlock button is, so I'm assuming just the screen was damaged. Anyway, my problem is that I have some data on there that I would like to get back, but I left the USB mode on charge only before the crash. If there's no way of doing that, I think i might be able to change it using the touch screen, I just cant see where any of the buttons are. Could someone post or direct me to a screenshot of the usb mode screen? Any help is appreciated, thanks.
  2. BlackMill
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    BlackMill New Member

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    Depending on what you are trying to get at, you may just have to remove the sd card. I can walk you through everything you'd need to do if you aren't tech savvy. Let me know.
  3. themib
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    themib Well-Known Member

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    don't suppose you have a micro hdmi cable, and tv with hdmi input?
  4. AJRAS
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    AJRAS New Member

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    I have the EXACT same issue!! My dad had the x2 and this happened but he wants all his pictures back. Problem with that being is its all on the internal storage...

    Extra info: it is rooted & a full internal storage dump to the sdcard or to a computer through USB would be fine.
  5. AJRAS
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    AJRAS New Member

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    Omg I just read this.... Good idea!
    BUT what if the hdmi connection setting is turned off?
  6. themib
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    themib Well-Known Member

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    HDMI is auto detect, but you need to unlock screen, blind

    Sent from my XT862 using Tapatalk
  7. themib
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    themib Well-Known Member

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  8. themib
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    themib Well-Known Member

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    Can't remember exact commands, but can check tonite.
    Pictures are stored on internal sd card or external, you maybe able to turn on mass storage mode blind. Connect USB cable to PC and phone, wait for PC to install drivers, pull down top bar and tap screen about a 1/3 down, wait a few seconds to see if PC finds cards or if they are in my computer folder

    Sent from my XT862 using Tapatalk
  9. AJRAS
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    AJRAS New Member

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    in all honesy if i could just download the whole thing that would be great!
    Last edited: Dec 22, 2013
  10. themib
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    themib Well-Known Member

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    Download
    Motorola Drivers
    Dev-Host - moto-fastboot.rar
    7zip or other file compression utility

    Install
    Moto Drivers
    7zip

    unzip (uncompress) moto-fastboot.rar with 7zip

    Create a folder on c drive named adb so path is c:/adb
    Move
    uncompressed adb files to adb folder (AdbWinUsbApi.dll, AdbWinApi.dll, adb.exe, fastboot.exe)

    Open the CMD (start menu>All programs>accessories>command prompt), and enter the these commands.

    change command prompt to adb folder
    cd \adb

    pull all files with
    adb pull /

    Every file on the phone should be copied to the adb folder.
    This will not work if usb debugging is not checked on phone

    edit:

    Other Commands

    user data only
    adb pull /data

    Internal sd card only
    adb pull /mnt/sdcard
    or
    adb pull /sdcard

    pictures on internal sd card
    adb pull /mnt/sdcard/dcim
    or
    adb pull /sdcard/dcim
    Last edited: Dec 22, 2013
  11. hlcc913
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    hlcc913 New Member

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    I'm so glad I found this post. You could make a small fortune doing this to peoples phones. I followed your instructions and pulled all my data off the internal storage with ease. Thank you so much! Happy New Year!!
  12. themib
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    themib Well-Known Member

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    Great, glad I could help, send me your name and address and I will sent a bill, just kidding

    Sent from my XT862 using Tapatalk
  13. heb81
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    heb81 New Member

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    first thanks a lot for all those good information, but lets make more interesting here :)
    i have almost the same problem, but my LCD is gone too, then i can only hear the sound of my working phone, but my screen is not responding, AND my usb debugging is not active :p

    i think the hdmi cable is good solution to see the screen, but is there any way to control the phone by usb ??of cores very important data to recovery on it.

    thanks a lot
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