HELP! Phone locked...

whisenantl

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Put in a new unlock pattern, then I forgot it. I know, bonehead move. Anyways, now its asking for my gmail and pw. I don't know them, I never used it once I set it up. Google has no customer service. Verizon says they can't help me. I need help.
 
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Have you forgotten your google user name completely? If so, your only option(I think) would be to boot into recovery and do a factory reset.

Sent from my DROIDX using Tapatalk
 
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whisenantl

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There has to be another way. I can't lose my contacts and calendar.
 

AlienTwo

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There has to be another way. I can't lose my contacts and calendar.

When you signed up for a gmail account it probably asked for an alternate e-mail to send lost password info. Try to login via Gmail on a PC or laptop and follow the "Password/User-ID Recovery" options (The one marked "Can't access your account?").
 

kacey

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locked phone

what if it didnt ask for another email address. is there a way u can reset the phone.
 

Domestic violence

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thats a security feature so people CANNOT access a phone that is locked.

its locked for a reason.
 
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whisenantl

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After 1,000 tries I remembered my username. So now that I have that I went onto gmail and changed my PW. Ok still have a problem the damn phone needs the original PW when I created the account.
 
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whisenantl

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Oh yeah and it did ask for an alternate email, but you can choose to skip this option and I did, as I was very excited to have my new phone and wanted to get to using it.
 

AlienTwo

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Have you forgotten your google user name completely? If so, your only option(I think) would be to boot into recovery and do a factory reset.

Sent from my DROIDX using Tapatalk

I think you may need to use the above suggestion.
 
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You're going to have to follow my instructions. There's not really an alternative, given the situation.

Edit: This does sound kinda fishy, but if he's not the owner, then the owner will just call VZW and have the ESN locked.

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DebianDog

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Pattern lock too many times = phone lockout

THE PASSWORD RESET OPTION JUST PLAIN DOES NOT WORK

I stupidly let my niece try and "break in" to my Droid X till it locked and demanded my Gmail password.

I thought no big deal and typed:
<username>
<password>

NOPE password 6 or 7 more times.

Oh it must be...

<username@gmail.com>
<password>

NOPE

password 6 or 7 more times.

Hummmm.... go to my laptop

Log in to Gmail. Change password to something nice and easy. Go back to Droid X.


<username> <password>.

NOPE New easy password 3-4 more times NOPE!

<[email protected]> <password>

NOPE!! New easy password 3-4 more times NOPE!!!!!


:icon_evil: :icon_evil: :icon_evil: :icon_evil: DANG IT TO HELL!!! :icon_evil: :icon_evil: :icon_evil: :icon_evil:

Reset Phone. Full restore from backup. I was pretty pissed off about that.


Now I am scared to lock up my phone via the pattern lock.
 

DebianDog

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Was it on a Droid X? And was it the full email or Just the username?

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