I didn't drop it or do anything else to it. Picked it up when my daughter called, worked fine. Sent my youngest daughter a text, and when her text came in I couldn't swipe to unlock it. Pulled the battery, nothing. Did a factory reset, nothing! I gotta go out of town tonight and I need my phone. Verizon offered me an early upgrade, and if the bionic was out I would jump on it, but I don't want to upgrade this close to the bionic release.