HELP! - Can't unlock phone, screen unresponsive, tried several reboots- ((DROID X2))

Discussion in 'Android Tech Support' started by smuggy, Sep 26, 2012.

  1. smuggy
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    smuggy New Member

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    *EDIT: I fixed the problem with a factory reset, however some new questions arose.

    I'm currently reinstalling all my apps by re-downloading them from the store, but then I realized I moved most apps onto my microSD. Am I saving duplicate copies internally when they already exist on the microSD? Also, what's the best way to reinstall all my apps?

    Thanks guys!

    -Mitch
  2. smuggy
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    smuggy New Member

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    Update - Went into the local Verizon store. They told me to hold down the power button and the volume down button so it re-formats the internal HD. I was hesitant to do this to avoid file loss so I decided to hold up until I received some answers from you guys.

    Opinions? Any way to still save internal files or am I screwed?
  3. drew96dawg
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    drew96dawg New Member

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    Was it a wallpaper from your phone or did you download it? I downloaded a wallpaper from zedge one time and had similar issues to this, I had downloaded a virus that avg didn't detect. I had to do a factory reset but hopefully you will not be forced to do one

    Sent from a Droid2 Using Xparent Blue Tapatalk
  4. smuggy
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    smuggy New Member

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    Weird, it was a Zedge wallpaper that I downloaded and tried to install! Is this a well-known issue? Kind of a big deal if you ask me. It looks like a reset is eminent!

    Crap! :angry:
  5. drew96dawg
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    drew96dawg New Member

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    When it happened to me nobody had had the issue. Sorry to hear this happened to you. Maybe you should notify the developers of zedge

    Sent from a Droid2 Using Xparent Blue Tapatalk
  6. smuggy
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    smuggy New Member

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    Yeah, I'll have to do that.
  7. drew96dawg
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    drew96dawg New Member

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    Mine was worse than yours. At first the screen locked up and when I rebooted it got stuck In a bootloop.

    Sent from a Droid2 Using Xparent Blue Tapatalk
  8. smuggy
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    smuggy New Member

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    Posting from my X2!

    I did the factory reboot and it worked but it's a pain getting all my apps again. Setting it up the way I had it is also proving to be a chore!
  9. drew96dawg
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    drew96dawg New Member

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    Are you rooted? If so spend a few bucks on rom toolbox pro you can backup all apps, freeze bloatware and tons of other cool stuff

    Sent from a Droid2 Using Xparent Blue Tapatalk
  10. smuggy
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    smuggy New Member

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    Nope, not rooted. I'll look into the positives and negatives though as I've thought about doing that recently.
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