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Help a newbie please!!

Discussion in 'RAZR HD and RAZR HD MAXX Support' started by texastreat, Nov 24, 2013.

  1. texastreat
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    texastreat New Member

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    Location:
    Austin
    Can you please help me?
    At the time that I bought this phone, used, June 2013, I did not realize it was rooted until I got it. Didn't worry to much as everything ran fast and flawless. Last week upon performing a reboot I got this message: #install Superuser The binary is out of date
    I figured out that I'm on Jelly Bean as my Android Version has 4.1.2 listed. BUT how do I find out more info about my ROM and learn how to maintain my phone properly?

    I have tried to fix things myself but it appears that I have managed to stop or turn off my Super User program and I can't get it restarted. I have downloaded a program that checks and creates a report on the status of SU and it tells me that SU is not running. Thank you if you can help out this newbie at the moment. The last thing I want to do is mess with my only means of wireless communication but I also like to keep my stuff up to date. For now my phone is working but it's running slow except for the drain on my battery - which has changed overnight and is dropping fast for some reason.

    Cheers, Ms. Tee in Texas[​IMG]

    Here is the report:
    Root Access is not properly configured or was not granted.
    Super User Application Status:
    Superuser application - is NOT installed.
    SuperSU application - is NOT installed.
    System File Properties for Root Access:
    Standard Location
    Check Command: ls -l /system/bin/su:
    Result: lrwxrwxrwx root root 2014-10-20 01:55 su -> /system/xbin/su
    Analysis: File: su is a symbolic link pointing to another file: /system/xbin/su
    Standard Location
    Check Command: ls -l /system/xbin/su:
    Result: -rwsr-sr-x root root 311868 2014-10-20 01:55 su
    Analysis: Setuid attribute is present and root user ownership is present. Root access is correctly configured for this file! Executing this file can grant root access!
    Alternative Location
    Check Command: ls -l /sbin/su:
    Result: /sbin/su: Permission denied
    Analysis: File system permissions restricted and denied access.
    Alternative Location
    Check Command: ls -l /system/xbin/sudo:
    Result: /system/xbin/sudo: No such file or directory
    Analysis: File /system/xbin/sudo does not exist.
    Root User ID and Group ID Status:
    SU binary not found or not operating properly
    System Environment PATH: /sbin /vendor/bin /system/sbin /system/bin /system/xbin
    ADB Shell Default User:
    ADB shell setting for standard access, stored in default.prop, is configured as: shell (non root) user - ro.secure=1
    Results provided on your DROID RAZR HD device by Root Checker Pro version 1.3.5 from joeykrim in the Android Market -
  2. JohnFH
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    JohnFH Member

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    Would you please either post a screenshot of "About Phone" or let us know your system version and build number?
  3. jimmythegent
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    jimmythegent Member

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    I literally got a mild headache reading this.

    Please firmly grab the phone, and proceed to throw it into a fireplace.
  4. JohnFH
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    JohnFH Member

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    To the OP: We're still willing to help. Please see my prior post.
  5. regedit
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    regedit Member

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    My guess is that you updated the OTA and lost root.

    Sent from Motorola Droid Razr Maxx HD
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