Helium backup issue

Discussion in 'LG G2' started by Garemlin, Feb 18, 2014.

  1. Garemlin

    Garemlin Developer Relations

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    Trying to back up everything on my VZW G2 to transfer to my AT&T G2. I am attempting to use Helium but am getting this error message.


    [​IMG]


    Thing is I have no password set. Any ideas???
     
  2. leeshor

    leeshor Gold Member

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    See if setting a password temporarily does it. As an aside, I love this app TruBackup and it seems, even in the free version, to do a better backup than when I "used" Helium. Lots of storage options for the backup too,.
     
  3. bkdodger

    bkdodger Super Moderator
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    I remember seeing that error once b4 using Helium. .did you try to do a backup again ? I've had no issues since with app ..moved stuff over between unrooted phones

    N2 tap
     
  4. leeshor

    leeshor Gold Member

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    Yea, my suggestion was probably dumb considering who I was responding to. :icon_ lala:
     
  5. bkdodger

    bkdodger Super Moderator
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    Haha. . Not at all. .. maybe I check the other app too. .

    N2 tap
     
  6. Garemlin

    Garemlin Developer Relations

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    Yup tried doing it several times and even did a reboot on the phone and my PC. Still got the same error. Kinda ticked because I just paid $5 for the key version last night. The free version doesn't give many back-up options.

    leeshor: Does that app back up app data too???
     
  7. leeshor

    leeshor Gold Member

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    Yes. Of all the no root needed apps I've tried, (a lot), those backups seem to be the most complete with the most data, (can't say all but does include photos and such). The actual backup was much much larger than the Helium backups. AND it's no muss no fuss. Don't even need to connect to a computer for anything. Went straight to DropBox.

    It won't cost you $0.01 to give it a shot. It dosplays what it will back up and you can uncheck items or default to the list.
     
  8. Garemlin

    Garemlin Developer Relations

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    Just read the description:

    I need something that will back up app data. That is why I was trying helium. Don't wanna go through the hassle of rooting just to back up app data.
     
  9. leeshor

    leeshor Gold Member

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    I have tried restoring 2 apps and the settings and data came back. I may be gauging my response more on the total amount backed up (which did include a few smallish photos so I'm not sure how accurate that statement is. I have not attempted to restore my mail.
     
  10. Garemlin

    Garemlin Developer Relations

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    Still not having any luck with this. Still giving the password error. Guess I might message them.
     
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