GNex is too hot to hold.....

Discussion in 'Samsung Galaxy Nexus' started by poooookah78, Dec 18, 2011.

  1. poooookah78

    poooookah78 Member

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    I know people have mentioned that their GNexs are running hot but I'm uploading pictures/videos to drop box right now from the camera on the GNex and it's literally too hot to hold... Is this normal????? It stays hot when I browse the internet/do anything besides let the phone sit there.
     
  2. dezymond

    dezymond Tech Support Mod
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    Not normal. Could be the battery, recommend you take it back to Verizon

    I used the phone alot in the past couple minutes while charging and it did get warm, but not hot.
     
  3. JSM9872

    JSM9872 Super Moderator
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    I know devices heat up but to me it sounds like a faulty device. I would take it into VZW.

    Dezy beat me to it ;)
     
  4. poooookah78

    poooookah78 Member

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    FYI the temp is 45 Celcius and around 5 % CPU ... NOTHING being taxed heavily..
     
  5. JSM9872

    JSM9872 Super Moderator
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    Yeah that is pretty high for not being taxed. Definitely take it in to them and see what they say.
     
  6. dezymond

    dezymond Tech Support Mod
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    Definitely not normal. To be honest they're probably gonna tell you to factory reset and come back if it's not normal. You can either do that and save yourself the time of going to the store to be told that or you can just say you did and hopefully get a replacement.
     
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