Gallery problem

Discussion in 'Motorola Droid Turbo' started by PereDroid, Feb 21, 2015.

  1. PereDroid

    PereDroid DF News Team Reporter

    Joined:
    Jan 25, 2010
    Messages:
    5,376
    Likes Received:
    3,221
    Trophy Points:
    1,563
    Location:
    Cleveland, Ohio
    Ratings:
    +3,785
    Current Phone Model:
    Moto Turbo 2
    I can't believe this is Turbo specific but I'm putting it here.
    So, I'm in Vegas. Wake up and no pictures in my gallery?!?
    Take a pic: now I have one.
    Use ES Explorer and they are still there. Reboot. One pic. Pics still in DCIM > Camera along with the new pic I took. But it shows nothing prior to that day.
    Wtf?

    Turbo Tap'n
     
  2. leeshor

    leeshor Gold Member

    Joined:
    Jan 30, 2012
    Messages:
    4,363
    Likes Received:
    1,437
    Trophy Points:
    358
    Location:
    Norcross, GA - USA
    Ratings:
    +1,676
    Go to settigs - app manager - all and find Gallery. Clear the cache and settings, (no loss will occur), then force stop and restart the phone. You will need to give it a few minutes to find the files and re-index them.
     
  3. PereDroid

    PereDroid DF News Team Reporter

    Joined:
    Jan 25, 2010
    Messages:
    5,376
    Likes Received:
    3,221
    Trophy Points:
    1,563
    Location:
    Cleveland, Ohio
    Ratings:
    +3,785
    Current Phone Model:
    Moto Turbo 2
    Tried that (-minus force stop). Tried it with force stop and rolled back gallery updates. No change.
    This is so messed up. Android user since day 1...I've never seen anything like this. If I didn't know what I was doing and knew how to check my storage with something like ES, I'd be freaking out. I would hate for this to happen to a clueless user.
    Also un-installed all apps I installed while in Vegas. No change.
    Found a post where this has happened to others and someone suggested trying Quick Pic.
    It found all pictures instantly.
    QuickPic is nice so I will try it out and troubleshoot this more meanwhile.
    Again just bummed because if this happened to someone like my wife who is not techy at all, she'd be so freaking out.
    Easily the worst Android glitch I've ever seen...

    Turbo Tap'n
     
  4. PereDroid

    PereDroid DF News Team Reporter

    Joined:
    Jan 25, 2010
    Messages:
    5,376
    Likes Received:
    3,221
    Trophy Points:
    1,563
    Location:
    Cleveland, Ohio
    Ratings:
    +3,785
    Current Phone Model:
    Moto Turbo 2
    Hmmm...not specific to just the Gallery. My Roll shows the same pics Gallery does. Uninstalled that, too. No change. So odd

    Turbo Tap'n
     
  5. FoxKat

    FoxKat Premium Member
    Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    14,806
    Likes Received:
    4,751
    Trophy Points:
    838
    Location:
    Pennsylvania
    Ratings:
    +5,290
    Current Phone Model:
    Droid Turbo 2 & Galaxy S7
    Interesting but clearly not funny. I'll do some research to see what may be the cause.

    Sent from my Droid Turbo on Tapatalk.
     
  6. FoxKat

    FoxKat Premium Member
    Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    14,806
    Likes Received:
    4,751
    Trophy Points:
    838
    Location:
    Pennsylvania
    Ratings:
    +5,290
    Current Phone Model:
    Droid Turbo 2 & Galaxy S7
  7. PereDroid

    PereDroid DF News Team Reporter

    Joined:
    Jan 25, 2010
    Messages:
    5,376
    Likes Received:
    3,221
    Trophy Points:
    1,563
    Location:
    Cleveland, Ohio
    Ratings:
    +3,785
    Current Phone Model:
    Moto Turbo 2
    Tried the first one earlier. Won't open., FC every time. Trying the 2nd.

    Turbo Tap'n
     
  8. FoxKat

    FoxKat Premium Member
    Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    14,806
    Likes Received:
    4,751
    Trophy Points:
    838
    Location:
    Pennsylvania
    Ratings:
    +5,290
    Current Phone Model:
    Droid Turbo 2 & Galaxy S7
    Another possible set of solutions...

    Solution 1 Note to the steps for both Internal and external Card
    -> Go to File manager -> Android -> Data -> com.android.gallery3d . Delete this folder ( com.android.gallery3d ) in both internal and external card . Then do the next step . -> Go to Settings -> Apps / Application manager -> Search for Gallery -> Open gallery and Click on Clear Data . -> Then switch off your phone and wait for few minutes ( say 2-3 min ) and then switch On and wait for few min. Thats it now All images and videos are showing in Gallery

    Solution 2 -> Go to the respective Folders where images / videos are stored and Go to settings > Show hidden file . And see if there is .NOMEDIA file . If there is such file then delete it . - Then siwtch off and switch on .Thats it

    Sent from my Droid Turbo on Tapatalk.
     
  9. PereDroid

    PereDroid DF News Team Reporter

    Joined:
    Jan 25, 2010
    Messages:
    5,376
    Likes Received:
    3,221
    Trophy Points:
    1,563
    Location:
    Cleveland, Ohio
    Ratings:
    +3,785
    Current Phone Model:
    Moto Turbo 2
    2nd also FC's. Niether works because of KK.
    Solution 1: there is no com.android.*** folders at all.
    Solution 2: looked for this earlier. Didn't see it. Forgot to show hidden. Tried it, now only shows the Screenshot folder.
    Jeez Louise!
    I'm sure a Clear Data will fix.

    Turbo Tap'n
     
  10. PereDroid

    PereDroid DF News Team Reporter

    Joined:
    Jan 25, 2010
    Messages:
    5,376
    Likes Received:
    3,221
    Trophy Points:
    1,563
    Location:
    Cleveland, Ohio
    Ratings:
    +3,785
    Current Phone Model:
    Moto Turbo 2
    Sorry, 2 com.android. no gallery mention.

    Turbo Tap'n
     
  11. PereDroid

    PereDroid DF News Team Reporter

    Joined:
    Jan 25, 2010
    Messages:
    5,376
    Likes Received:
    3,221
    Trophy Points:
    1,563
    Location:
    Cleveland, Ohio
    Ratings:
    +3,785
    Current Phone Model:
    Moto Turbo 2
    Clear Data > Reboot, no pics at all.
    They are still safe, obviously, and QPic shows them but Gallery only shows Screenshot folder. This is SO weird.

    Turbo Tap'n
     
  12. PereDroid

    PereDroid DF News Team Reporter

    Joined:
    Jan 25, 2010
    Messages:
    5,376
    Likes Received:
    3,221
    Trophy Points:
    1,563
    Location:
    Cleveland, Ohio
    Ratings:
    +3,785
    Current Phone Model:
    Moto Turbo 2
    Took a new pic. Shows up in Gallery. Older pics, same folder, no show.
    Really enjoying QPic, so I'm disabling the Gallery for now.

    Turbo Tap'n