Galaxy s6 help? Malware?

Discussion in 'Samsung Galaxy S6, S6 Edge and S6 Edge Plus' started by Kelbee, Nov 10, 2015.

  1. Kelbee

    Kelbee New Member

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    I think my s6 has a bug. Nearly every time I do anything on it, it throws me onto Chrome with a pop up that says either a virus is attacking my phone and I need to press ok to download antivirus app or my Facebook page has been chosen as a winner, press ok to get m prize. It's accompanied by the phone buzzing. Can anyone help me?

    I haven't even had my phone a month yet and purchased through Verizon.
     
  2. Jeffrey

    Jeffrey Premium Member
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    Sounds like you downloaded something that was infected. Try doing a factory reset. It will put the phone back to the way it was out of the box.
     
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  3. Kelbee

    Kelbee New Member

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    Thanks, I was afraid I'd need to do that. Ugh!