Extended battery half price rip off.. anyone else find this?

Discussion in 'Samsung Galaxy Nexus' started by angelman, Dec 25, 2011.

  1. angelman

    angelman Member

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    I recently took advantage of the 50% off extended battery sale on the verizon website. The website confirmed the price and I purchased the battery. In fact I purchased two (in two separate sessions).
    I received the batteries and all seemed to be well. I did not check in detail the confirmation email at that time. I was just going through my bank accounts today after the Christmas spending spree and discovered that Verizon had not honoured their web site price. I do not have a screen shot of the $24.95 price and I see that the confirmation emails they sent me (after I confirmed my purchase) indeed say $49.99 (the usual price).
    Not really sure what I should do. I bought two, one as a gift for a friend but $50 it rather more than I would like to spend on them. I am using the battery and it's great. How can I get Verizon to honour their web site price?
    Anyone else find the same issue>
     
  2. WookieClaws

    WookieClaws Member

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    I have my receipt for the half off price; perhaps a picture of that might help persuade them.

    Sent from my Galaxy Nexus using DroidForums
     
  3. ryguy5254

    ryguy5254 Member

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    You probably weren't paying attention, and you probably bought the batteries after the sale ended.
     
  4. WookieClaws

    WookieClaws Member

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    When I bought my phone and extended battery the sales guy told me the half price sale went through until the 1st. He was almost trying to talk me out of the battery too, lol

    Sent from my Galaxy Nexus using DroidForums
     
  5. dezymond

    dezymond Tech Support Mod
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    Sometimes some sites will just credit the half back once delivery is confirmed. This happened to me with another site

    Sent from my Galaxy Nexus using DroidForums
     
  6. MrKleen

    MrKleen Senior Member

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    Just call customer service and they will give you the credit.

    They are usually very reasonable.
     
  7. famac!

    famac! Member

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    Love the Chinese kids for their cheap EBAY accessories. Never have (and never will) buy an accessory from a Verizon store or their website. Now back on topic...
     
  8. x25064

    x25064 Member

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    Extended batteries are usually the same price all around regardless of where you get them, especially for new phones. The 50% off deal was actually a smart move by verizon because almost everyone here snatched an extended battery.
     
  9. famac!

    famac! Member

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    Some prefer the guaranteed genuineness of getting it from Verizon and paying more while some of us prefer the much lower prices on EBAY and dont care if it was made in China, Vietnam or Mexico. As long as it works, its all good by me.
     
    #9 famac!, Dec 26, 2011
    Last edited: Dec 26, 2011
  10. shuttered13

    shuttered13 New Member

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    I was able to buy the extended battery today in the store for $24.99, so I believe the sale is still going on.
     
  11. GalaxyFlatulence

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    got mine for $26 and promptly returned it. waste of money. didn't notice any difference in battery life and couldn't find a case that would fit. got the standard battery with the portable charger-much more useful. :D
     
  12. angelman

    angelman Member

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    issue resolved, verizon issued a refund

    just to follow up on this. As someone suggested I called customer service (very hard to find a phone number for internet sales I found) and they said they would credit my account.
    +1 for verizon customer service -1 for internet sales website screwing this up. Yes I did check VERY carefully that I was being charged the right amount $24.95 each time. I actually opened up two separate browsers (firefox and opera) and cleared my cookies to ensure this worked.
    So for the future just make sure to check the confirmation email that the price is what you expect and also don't be afraid to contact customer service which unlike the verizon retail stores appears to offer very fair service.
    As an addendum the quality of branded accessories does generally tend to be higher though not always worth the extra cost. I have bought after market batteries before and they were fairly useless. I have found the extended battery to be quite a bit better and you can never have too many batteries anyway..