Email message that won't send and can't delete it

Discussion in 'Android Tech Support' started by wecroft, Aug 25, 2013.

  1. wecroft

    wecroft New Member

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    I composed an email with attached pic and sent it. I now get a warning notification icon at the top ofthe home screen. When I swipe it, a message appears stating "1 message not sent". when I tap that, I get a list which contains the description of the email. Tap that and get a message "Can't open Message",Message is currently being sent and is unable to be opened".

    No matter what I try, I am unable to delete this email. I can swipe the notification off the screen but it soon reappears.

    I even tried rebooting the phone and it still comes back.

    This is on a Razr Maxx.

    Anyone have any ideas?
     
  2. dasanman69

    dasanman69 Member

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    Try wiping the cache and force closing the app from the settings menu. If that doesn't work wipe the app data.
     
  3. wecroft

    wecroft New Member

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    Thanks. I ended up having to "delete all data" then had to re-enter my email accounts.

    When I just cleared the cache, the offending email and warning returned.
     
  4. dasanman69

    dasanman69 Member

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    You're welcome. Happy to help.
     
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