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Droid X Gingerbread Update Problems

Discussion in 'Android Tech Support' started by MGholson, May 28, 2011.

  1. MGholson
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    MGholson New Member

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    I received the Gingerbread update this morning. It installed on my phone and then my phone basically became unusable. The screen would freeze and I couldn't do anything. I couldn't even turn it off. I would take out the battery, put it back in, turn the phone back on, and it would keep doing the same thing. Finally, I took out the SD card and it seems to be working fine. Why is this? Do I need a new SD card? Any suggestions?!? Thanks for your help!!!
  2. bkoeppen
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    bkoeppen New Member

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    Same problem for me on a Droid X, except that removing the SD card didn't help. The phone is completely useless at the moment. Any help would be great! Thanks.
  3. nerdslogic
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    nerdslogic New Member

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  4. steviedowning
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    steviedowning New Member

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    im having the same problem does anyone know a fix for this yet...
  5. colelsaw23
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    colelsaw23 New Member

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    Same problem here... Even after a complete reset...
  6. billyrae
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    billyrae New Member

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    I did the factory Gingerbread update this weekend and I lost my phone contacts. For some reason I lost a dozen or so contacts that I had linked with facebook contacts. Before the update I could view facebook contacts and phone contacts seperately. With the new update is there still a way to seperate contacts? The contacts that are gone were also removed from my backup assistant. Also, is there any suggestions on how to retrieve the lost contacts back?
  7. BOBD1950
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    BOBD1950 New Member

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    All my speed dials went bye bye.... I had to reset.
    The price for new stuff.
  8. corsica96
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    corsica96 New Member

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    the same exact thing happened to me. i havent tried taking out the SD card yet though. i went straight into verizon and they are overnighting me a new phone. i figured it was just an issue my particular device was having handling the update because my mom's and a friend's Droid X updated just fine. ill let u know if the new phone makes any difference.
  9. garrettguthrie183
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    garrettguthrie183 New Member

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    Answers!

    This same thing happened to me. I updated my Droid X and it would constantly freeze and even to point where i would push the unlock button and the camera would come on with no on screen buttons. But there is a way to fix it.

    1. Go to ur dialer and enter *228
    2. Press number two
    3. Follow the instructions after that
    4. If it doesnt restart, turn off ur phone
    5. Take out the battery and wait ten seconds with the battery out
    6. Put the battery back in and turn on ur phone

    It should be good from there...u needed to upgrade ur roaming which goes along with speed...please comment and reply and tell me if this worked for or not.
  10. doddpower
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    doddpower New Member

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    EXACT same thing happening to me. I installed the OTA update, and the phone boots. Then it becomes completely unresponsive generally going to a black screen with the information bar at the top still active. If I hit the power button I can turn the screen on and off. Give me a break. This is really annoying me. I can't do anything on the phone to fix it because it's unresponsive.

    Someone please help? Can I roll back to the previous version of is this phone toast?
    Last edited: Jun 1, 2011
  11. doddpower
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    doddpower New Member

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    This is impossible as when my phone boots, I can't hit a single button without it "freezing" up on the black screen with the status bar at the top.
  12. bkoeppen
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    bkoeppen New Member

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    I flashed my DroidX using the solution from Nerdslogic is message #3. It worked fine.

    The steps are a little obscure in places but I was able to figure it out.

    Please take note that this procedure takes you back to the previous version, it does not install the new update. And in the process you phone is reset to factory defaults. If you don't have a backup of your data you will lose anything that is not stored on your SD card (contacts, favorites, downloaded apps, etc.)
  13. doddpower
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    doddpower New Member

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    I just factory reset my phone through the power+home button menu and now my phone works fine. Actually, it somehow loaded the Gingerbread update 2.3.3 somehow. I have no idea how that happened as it definitely wasn't what came with the phone. So to anyone having this same issue, try factory resetting the phone and clearing the cache. You just may have the same, although strange, luck I did.

    Anyone know how it reverted to the updated software upon a factory reset?
  14. johndstu
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    johndstu New Member

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    Hard reset required

    Hi,

    I performed the gingerbread update to my Droid X today and it turned into a brick with just black screen, I had to do something. So after spending an hour on the phone waiting for verizon support, I found the method for a hard reset at the link below. After that process, setting up my phone, calling #228, and reloading apps I am back online. I am extremely disappointed in Verizon and Google for the release of this update.

    I would recommend NOT updating your phone.

    link to hard reset: Hard Reset Droid X | Technipages

    John
  15. jonstewart2
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    jonstewart2 New Member

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    with my droid x, it fully downloads the update, but when i try to install it, it only installs a fourth of the way and then reboots....have to clue as to what could be the issue, but i have flashed several times today, factory reset/clear data, and it still doesn't update...suggestions??
  16. KARTman
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    KARTman New Member

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    I am having the same issue on my Droid X. I updated my phone ot 4.5? of something and now it restarts with a different looking GUI then before(black bar on top) and trys to startup up my safe cell app(like it did before the upgrade), but then gets stuck on a screen that says either Launch GPS settings or Force Close, Wait or Report. I can not hit the buttons to go forward, it just locks up. I have removed the battery(and SD Card) a few times to restart with the same result. I am sometimes able to hit the Force Close button, but then the whole screen just goes black with the menu bar still showing on top. I am able to power the screen on and off, but that is it. Any ideas on how to go back to a pre-update state or get around this?
  17. ARod74
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    ARod74 New Member

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    notification sounds gone

    I also did the update yesterday and I've had nothing but problems. My phone freezes up, I've done numerous battery pulls, when opening up apps I get a message asking if I want to forceclose or wait, I have no notification sounds anymore, I can't answer my phone calls, my phone feels like it's overheating and now it's shutting off.

    What is going on!?!??!?!? I wonder if I go to the Verizon store they'll be able to help me since it's obviously not a Verizon issue... ugh frustrating!!!
  18. doddpower
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    doddpower New Member

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    Arod and Kart, do the factory reset my holding down the power and home buttons as the phone is booting up after removing the battery. Use the volume keys to scroll to factory reset and use the power key to select. When I did this, my phone ended up with the update installed and functioning correctly. Besides losing my time and reinstalling my apps, I lost nothing. I would definitely recommend trying this as it worked for me.
  19. KARTman
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    KARTman New Member

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    A Verizon tech just helped me do the factory reset. The Droid X seems to be working now. I just have to reload my apps and settings.
  20. BossBigRob3
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    BossBigRob3 New Member

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    I had a problem similar to these and it was simple as going into manage apps-all-media storage-clear data and cache. I didn't lose anything and phone works perfect now.

    Sent from my DROIDX using DroidForums
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