droid to pc problems

[fireresq1400]

The past few days I've been having trouble connecting the droid to my pc. I usually charge my droid with my pc and now i cant even do that. I tried downloading the drivers and i know the usb ports are working and the usb cord works fine too. Help would be greatly appreciated and im new to this forum.

 

[furbearingmammal]

:welcome: to the forum!

I'm going to need a bit more detail. How do you know the USB cable works? Can you transfer files to the PC and back? Are you rooted? Running any tethering apps like PDA Net or EasyTether?

 

[fireresq1400]

I use the cable to charge the phone using the included usb wall plug, no im not rooted and i have easy tether downloaded but i reset the handset so its not activated

 

[furbearingmammal]

Have you rebooted the computer? I have to do it that if the drivers confuse the system and I lose the ability to charge and/or communicate via USB with the phone.

 

[fireresq1400]

yup i rebooted it multiple times

 

[furbearingmammal]

Does the PC recognize the phone at all when it's plugged in? Have you tried other USB ports? Have you tried the phone in another computer? Have you tried other USB devices in the USB ports?

 

[fireresq1400]

the only place it shows up is in device manager. other usb devices work on all the usb ports and i tried the phone on all of them as well but i haven't tried a different pc

 

[furbearingmammal]

Okay, try a different PC. If you have no problems with it then I'd say you probably have corrupted drivers and should uninstall them.

Is the Easy Tether program running on the PC after the reboot? If so, try quitting it and see if it helps. If it does, that's your problem right there, obviously. If not, you've lost like 45 seconds of your life.

 

[fireresq1400]

well i already uninstalled the drivers and reinstalled them and i just quit the easy tether and still nothing

 

[furbearingmammal]

Okay. What OS is your PC running? XP? Vista?

 

[fireresq1400]

windows 7 64bit

 

[furbearingmammal]

Okay, when you say you tried to download the drivers, did you use the MotoConnect program?

 

[fireresq1400]

yes i downloaded motoconnect

 

[furbearingmammal]

Okay. I'm officially stumped. I'd look to see if you can use it on another computer, because if you can then there's an issue with your OS rather than the phone.

And I have zero experience with Win7.

 

[fireresq1400]

yea i just tried it on my parents comp and it works...i think im just going to reformat my laptop and see it it works