So my child dropped a pan on my phone, what ever no big deal. The problem is I want to transfer my photos to my computer but it doesn't seem to work. The screen is black and I have the photos saved to the phone memory not the card. So i downloaded the V cast media manager and transfered some stuff but it didn't transfer my photos. I need to do this before I send my phone back to them. I don't want to lose my photos. thanks for any help.