Droid 4 won't load past the motorola screen

Discussion in 'Droid 4 Tech Support' started by BARAN75, Sep 12, 2013.

  1. BARAN75
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    BARAN75 New Member

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    I've tried to reset my phone and now it won't turn on it pulls up the motorola symbol and thats it. it has been like this for the last 3hrs please help
     
  2. kwyrt
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    kwyrt Member

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    Uh oh. That's no good. Does the phone still have any battery left? Sounds like you may need to fastboot if it's stuck in a loop. I find using mattlgroff's D4 Utility to be the easiest. It is located here: [SCRIPT] DROID 4 Utility XT894 Jellybean -- Windows + Mac + Linux (All In One!) - xda-developers. If your battery is dead you will need to get it charged somehow or buy a factory cable to provide power while fastbooting.
     
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