Droid 4 cant connect to mobile network.

Discussion in 'Droid 4 Tech Support' started by PKR, May 21, 2012.

  1. PKR

    PKR New Member

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    I was in a call the other day and my phone randomly shut off. When I turned it back on I couldn't connect to the Verizon network. I tried switching into airplane mode, but when I switched out of it, the airplane icon stayed in my taskbar and I still couldn't connect to the Verizon network. I tried restarting multiple times. Eventually I decided to do a factory reset. This left me at the "Touch the Droid to begin" screen. When I touch it, the droid endlessly loops and says it may be a couple minutes. I still can't connect to the Verizon network. I've tried reverting to stock from http://www.droidforums.net/forum/droid-4-tech-support/206972-how-restore-your-motorola-droid-4-xt894-stock-windows-only.html What can I do?
     
  2. schatzy62

    schatzy62 Member

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    Sounds like a dead phone to me time to take it back and get it replaced.
     
  3. Dave Lister

    Dave Lister Member

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    That could also be a SIM card error. Have the store try a new one in the phone first before swapping the phone itself.
     
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