Droid 2 Global Unlock & foreign SIM?

Discussion in 'Motorola Droid 2 Global' started by Soucouant61, Nov 10, 2010.

  1. Soucouant61
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    Soucouant61 New Member

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    I am one of the fools who bought the BB Storm 1. The crappiest smart phone ever. However, the one good thing was I was able to call Verizon's international support and they gave me a number that unlocked the phone. This enabled me to use local SIMs when traveling overseas. Is this going to be the case with the D2G?
  2. r314bd
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    r314bd New Member

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    Yes :) I already called VZW Global Support and unlocked mine yesterday. As long as your line has had 6 months of good payment history, they will unlock the SIM for you.

    Once you get your phone just call VZW Global Support at 1-800-711-8300 and ask for the unlock code. It took me three different tries since the first two reps thought the codes weren't available for the D2 Global yet, but the third rep gave me one that worked, so they definitely have them.
  3. Soucouant61
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    Soucouant61 New Member

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    Thanks for the number. I going on 7 years with V so it should be all good.
  4. MrsAce
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    MrsAce New Member

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    I am going on a 15 day cruise, was just wondering if it is worth getting a sim chip for my Global phone. I am spoiled and want to use my phone while gone, without paying lots of money. Got any ideas.
  5. craigg
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    craigg New Member

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    For those looking to unlock the sim card you can get the code from Verizon Global support (908) 559-4899. I was able to get the code but when I place my international sim card in the phone and switch to GSM only I receive no signal. I have a case established with Verizon and Motorola as I'm not sure if this is a hardware issue or something else. I hope that someone here can call and verify that after entering the unlock code if they actually can make and receive calls.
  6. llanelwy
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    llanelwy New Member

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    Did you get any resolution on this. I am trying to decide between a regular droid2 and the global. If you cant unlock it i will not go with the global.
  7. craigg
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    craigg New Member

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    There has been no resolution yet. I will post a reply as soon as I hear from VZW.


  8. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    Moved to the Droid 2 Global general discussion section
  9. r314bd
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    r314bd New Member

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    Anyone going abroad with a SIM unlocked Droid 2 Global soon?

    We haven't been able to determine whether the Droid 2 Global will actually work with other GSM networks since in the USA no GSM networks appear as available after running a network scan.

    It's possible that VZW somehow has a carrier lock in the USA in spite of the SIM being unlocked, but that it will still work on foreign GSM networks.

    I'm not going abroad for about a month but if anyone has the opportunity to test this abroad for us sooner that would be awesome.
  10. craigg
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    craigg New Member

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    I believe there is more to this than VZW simply locking the phone to their own sim. While it is conceivable that they could lock out all US based carriers it doesn't make any sense to me and seems counter productive. I have a UK sim that allows me to roam in over 200 countries. In the US I usually can access either AT&T or T-Mobile depending on the signal quality yet with the D2 Global I have no signal, as if the radio were turned off. At present no one at VZW wireless or Motorola has an answer regarding this and it has already been escalated beyond level 2 support. I will post a reply as I hear more from them.
  11. chriskan
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    chriskan New Member

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    I'm at the airport now, waiting to board a plane to Italy with my Droid 2 Global (got it last night). I've gotten my Verizon SIM card activated but I didnt' get an unlock code (don't plan on using that much so no reason to switch SIMs). I will report if it works.

    Chris
    Als Ik Kan
  12. r314bd
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    r314bd New Member

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    Right on...have a good trip :)
  13. chriskan
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    chriskan New Member

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    Well, I'm in Schipol airport in Amsterdam, on the way to Italy, and I can verify that the Droid 2 Global is a global phone. I'm connected to the Vodafone network here. Of course, there was a mess up when I activated my SIM before I left - for some reason, it didn't take. Had to call Verizon Global Support on a colleague's global Blackberry to get it straightened out. But, bottom line, the Droid 2 Global can connect to foreign networks using Verizon's SIM card.

    Chris
    Als Ik Kan
  14. r314bd
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    r314bd New Member

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    Any idea what the problem was? Was international roaming just not activated on your line?
  15. gilmourd
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    gilmourd New Member

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    Good to know that a Verizon SIM will work on foreign networks.

    Chriskan: If you get a chance to unlock your phone while overseas and please try it with a foreign SIM, it would help a lot of people, including myself, not living in the US but want this phone. Thanks in advance.

    On that note, has any one got a foreign SIM working on an unlocked D2G yet?
    Last edited: Nov 13, 2010
  16. chriskan
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    chriskan New Member

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    When I phoned in to activate my SIM while back in the US, apparently, the SIM wasn't activated, only the international plan was turned on. I could see the foreign networks when I was in Amsterdam, but the phone wouldn't connect. A call to Global Support fixed the issue. I also signed up for the pro-rated global data plan. So, for about $15, I get a week worth of unlimted data access whle oversees.

    Chris
    Als Ik Kan
  17. chriskan
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    chriskan New Member

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    I'll try. I should be able to get the phone unlocked, as I've been using a global non-smart phone for 2 years now, so my account is in good standing. I'll also try and pick up a foreign SIM card to try it out and will report back.

    Chris
    Als Ik Kan
  18. r314bd
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    r314bd New Member

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    No worries if you can't. After looking through the user guide it seems that VZW has restricted use of the 850/1900 MHz GSM/UMTS bands (EDIT: in the USA only), even though the device has the hardware to support them.

    Hopefully someone can figure out a workaround
    Last edited: Nov 17, 2010
  19. craigg
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    craigg New Member

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    My guess is that there is more to the unlocking then just entering the sim unlock code. I can't see them advertising the D2 Global as a quad band global phone yet they are locking out 850/1900MHz roaming. While those two frequencies are primarily used in the USA they are also used in Canada, South America, and parts of Australia. They may be used in other areas too that I'm not aware of. I see no practical reason for VZW to restrict the radios of a global phone and I truly hope that they step up to the plate soon with a solution to this issue.
  20. craigg
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    craigg New Member

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    While I can live with roaming on 900 / 1800 assuming it works with any SIM card, I do hope they correct this issue to enable the phone for all bands. Legally they are opening themselves up to litigation by advertising the phone as a quad band global phone.

    It's issues like this that make me wish that the carriers would get out of the phone business and companies like Motorola would just sell unlocked, unbranded, non crippled phones at a non subsidized price.
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