My first post, after switching from BB Curve to Eris. This looks like a devastating device, but I seem to be in over my head technically. My current problem is copying image & video files from my laptop to the phone.I followed the user manual, I think, by connecting the USB cable, mounting the SD card, then using drag & drop to copy files (mpg & jpg), but, after unmounting the card & disconnecting the USB cable, the phone reports "no files on the SD card". Thanks for the help. Also, what is a 'trackback'?