Bought my Nex on launch day. Outfitted it with an extended battery and silicone case. Very minor 'no receptions' and minimal reboots. Last night, it power cycled at least a dozen times and never fully booted. I happened upon a VZW store and the manager takes the phone. Almost an hour later, he has no explanation other than to wipe the phone. I told him i had hundreds of pics tha i didnt copy and i needed then. What does he do? Gets on google and searches for solutions. Hes on here, xda and androidcentral reading forums. I said hey buddy, i dont want my phone repaired by verizon via forums. Can you replace my phone? Oh, no. I cant do that.i asked whT i was supposed to do for a phone.... he says he can loan me a 3g device but my lte sim would fry. I politely asked for his card and left the store way after closing.... with a still rebooting phone. When i got back to my office, i pulled the battery, connected the charger, put it all back together and its working fine. Wtf. Im about to call and ask for a new replacement. Not a clnr.