Solved Can't text one particular contact

Discussion in 'Samsung Galaxy S5 Discussions' started by smiller136, Oct 9, 2014.

  1. smiller136

    smiller136 Member

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    I am unable to text my niece who has a Galaxy S4 unless I use the stock messaging app. I would rather use other apps such as Textra or Handcent but when I text her, the texts don't go through. Any ideas why this might be happening?
     
  2. Jonny Kansas

    Jonny Kansas Administrator
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    Do you get any kind of error message?
     
  3. smiller136

    smiller136 Member

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    Just "Failed" with a sound for the error (for Textra app). Chomp says "This message doesn't appear to have been sent, would you like to retry sending the message?" with vibration to alert me of the error. It's variations on the same theme.
     
  4. dezymond

    dezymond Tech Support Mod
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    Do a battery pull and also take out the SIM card for a minute. See if that helps.
     
  5. FoxKat

    FoxKat Premium Member
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    Do I assume that since we're in the S5 forum that yours is an S5? I've heard of incompatibilities in texting between Apple and Android but never between Android phones. Also this is doubly strange since the stock app works.
     
  6. Jonny Kansas

    Jonny Kansas Administrator
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    Do those third-part messaging apps show your niece's phone number or just her name? What do they show for people that you CAN text?

    It's a long shot, but there could be an issue of her number is either stored in your phone contacts and not your Google Contacts, or vice versa.

    I had trouble when Hangouts first integrated SMS messaging because people who's number I thought were in my Google contacts were actually in the phone and Hangouts apparently didn't read my phone contacts. You could have a similar issue, though the fact that it's only one contact and not multiple makes me think that's probably not it, but it's a good thing to rule out before moving forward.
     
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  7. smiller136

    smiller136 Member

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    Thanks for all of the replies!

    I've pulled the battery and sim card but still have the problem.

    Yes, my phone is an S5 and hers is an S4.

    Earlier today and again just now I deleted her contact information and created another contact for her. Still nothing. My phone is displaying all contacts not just the ones in my phone or affiliated with my gmail account.

    Strangely enough, if I use an app called Future SMS, the texts go through. This is so strange.
     
  8. Jonny Kansas

    Jonny Kansas Administrator
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    This is very strange, because the handling of SMS once it leaves your phone is all on the carriers, so if your phone can get the message out to the tower, it's up to the network(s) to get the message to her phone where her texting app can retrieve it.

    Unless Chomp or the others that won't work are creating some sort of different file type (HIGHLY doubt it), it should either work or not, no matter which app you use.
     
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  9. cr6

    cr6 Super Moderator
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    Since it hasn't been asked yet, are you using your data to msg or WiFi? Also, is it simply a message or is there a picture attached?

    tap'n on my S5
     
  10. Jonny Kansas

    Jonny Kansas Administrator
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    That was my next train of thought.

    Sent from my SCH-I545 using Tapatalk
     
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  11. smiller136

    smiller136 Member

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    Great suggestions, Jonny and cr6. I just tried data only, wifi only and both without success.
     
  12. smiller136

    smiller136 Member

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    I mean, all without success.
     
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