Can't receive picture texts (mms)

Discussion in 'Droid Bionic Tech Support' started by hamerman, Jan 12, 2012.

  1. hamerman

    hamerman New Member

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    Whenever someone tries to send me a picture i get the option to download or reject it....if i choose download nothing happens except giving me the option to download or reject again. I have taken the battery, SD card, and SIM card out to attempt a hard reset and i had no success...thanks in advance for any help

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  2. entcee

    entcee Member

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    Are you on wifi when you try to download it? Try switching to 3G/4G.
     
  3. hamerman

    hamerman New Member

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    Being on wifi or 3/4g doesnt dictate it...u actually dont need either to recieve a text...you jus need service...because as long as u have service. You sfill have some form of g(1g or 1.5g) which is old technology that people either never knew existed or didnt know it still was in use by our phones.....but anyways turns out the issue i had is an issue that droid bionics are having and the only solution is to factory reset...unless someone knows another way

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  4. hamerman

    hamerman New Member

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    My explanation about receiving texts without wifi or 3/4g also includes receiving pic texts. Without those 2 our smart phones receive them the same way our old non smart phones did

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  5. gmo

    gmo New Member

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    I'm trying to solve the same problem. Hoping I don't have to reset the phone. Too much rework.
     
  6. giant25

    giant25 Member

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    Who are you getting texts from that do this? Verizon users or other carriers? I remember reading about AT&T MMS messages going to Verizon doing this sometimes.
     
  7. Arodnum1

    Arodnum1 Member

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    Wifi actually does make a difference I do not know why, but it certainly does

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  8. entcee

    entcee Member

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    #8 entcee, Jan 13, 2012
    Last edited: Jan 13, 2012
  9. hamerman

    hamerman New Member

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    Wifi does help so does 3/4g. But if none of that is available u can still receive mms...you do not need 3/4g. I proved myself right many times in my travels to the middle of nowhere iowa....also any sell phone tech that knows what their talking about will tell you the same things......as far as the question of different carriers...no i wasn't able to receive mms from anyone. From any carrier....sprint tmobile verizon....and if hard resetting your phone doesnt work then chances are you will have to factory reset :(

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  10. entcee

    entcee Member

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    Again, you can get text messages without any data connection, but you CAN'T get MMS pics to download unless you are connected to 3G/4G.

    That is the way it is, even if you disagree.

    I have the same problem you do. As soon as I turn wifi off, it will then download.

    Before doing a factory reset, why not try the super simple method of turning off wifi to see if that helps?
     
  11. entcee

    entcee Member

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  12. hamerman

    hamerman New Member

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    As i basically said i been in the middle of nowhere..all i had was signal...no 3/4g and no wifi....i still received picture text sent to me....you have to think...before smart phones or dinosaur flip phones received pic texts with no wifi and no 3/4g. Our smartphones will receive mms the same way our dino phones did when 3/4g and wifi is not available...so no you do not need either one.... and my wifi is rarely enabled anyways.


    But my issue was an issue a lot of bionics are having...so for those having the same issue you can try 2 of known solutions


    1- hard reset your phone ( take out the battery sd card and sim card for a couple minutes) some argue you only need to take out the battery but try both ways if you want
    2- factory reset

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