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Problems sending/receiving pics

Discussion in 'Droid RAZR Support' started by bamacooner, Nov 24, 2011.

  1. bamacooner
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    bamacooner New Member

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    Sometimes I can't text pictures and sometimes when someone sends me a text with a pic it shows up with a download and a reject button, whenI hit the download button it does nothing so I never get the pic. Any ideas??

    Sent from my DROID RAZR using DroidForums
  2. Sydman
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    Sydman Premium Member Premium Member

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    Do you have data saver on? If it is on and you are not connected to WIFI then it will save the download until you are in a WIFI environment. Go into settings>data manager>data saver and see if it is on
  3. bamacooner
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    bamacooner New Member

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    Data saver is not checked

    Sent from my DROID RAZR using DroidForums
  4. haproot
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    haproot New Member

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    I have a similar issue, almost everytime I get a pic message it says it couldn't be downloaded and I have to tap on download to get it. I have had the RAZR for a total of like 3 days. Data saver is off, and it doesn't matter if I'm on Wifi or not.
  5. lisalisa13
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    lisalisa13 New Member

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    Same problem here, can't send pics either! Very frustrating

    Sent from my DROID BIONIC using DroidForums
  6. Kimo91
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    Kimo91 New Member

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    I've never experienced this problem so far and I'm knocking on 2 weeks owning my Razr

    Sent from my Boeing approved Moto Droid Razr
  7. Trash Can
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    Trash Can New Member

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    Wifi has no effect on sending/receiving MMS messages -- cellular data must be enabled to do so. Double-check your Smart Actions settings.
  8. lisalisa13
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    lisalisa13 New Member

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    Where do I find smart actions?
  9. Trash Can
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    Trash Can New Member

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    I just noticed in your profile that you have the Bionic. If that's the case, I cannot help you because I don't think you have Smart Actions. If you have the Razr, it's one of you apps that came with the phone.
  10. lisalisa13
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    lisalisa13 New Member

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    Yeah I have the bionic, guess I'm gonna have to take a trip to the V STORE
  11. lisalisa13
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    lisalisa13 New Member

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    Finally went to verizon, they couldn't figure it out so had me call tech support
    .. after an hour on the phone had to do a factory reset ...but it's finally working again

    Sent from my DROID BIONIC using DroidForums
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