Can't get screen to turn on during calls..?

[lovekmats]

Hi, I did a search but didn't see this anywhere (??).

Sometimes when I'm on the phone and I try to go back to hang up or look for something, the screen doesn't come back. When I go to press the lock button to unlock the screen, it doesn't work and I end up having to pull open the keyboard. The screen only comes back when I pull out the keyboard. This has happened a couple times and it's really frustrating when it does. Not sure if this has happened to anybody else, but it happens once in a while and it's REALLY frustrating!!

 

[Modwild]

Its happened to me, too. Then I realize if the other party hasn't hung up they can hear me fiddling with the phone trying to end the call. I figure I might just turn off the lock feature certain times, so it doesn't automatically go black. Battery level be damned!

 

[FoFa]

Up until a couple days ago, it only happened to me when a call went unanswered. Then I had to open the keyboard to get the screen back on (while it was just ringing, and ringing).
But a couple dayas ago I was done with a received call, and it was still black. Tried to open the keyboard, no luck. Tried to power it, no luck. Just finally put back in the holster and 5 minutes or so later when I tried it again it was working fine. Seems that whatever the detector is it sometimes glitches like that, or it's software related, not sure.

 

[Guchi]

as soon as you press call does it go black until they hang up? do you have a case or screen protector?