if you add the CONTACT shortcut instead of the direct dial shortcut you tap their face and ALL their numbers pop up and you can choose to text or direct dial any of themI also use shortcuts on my homescreen to the numbers I call most. And I also have shortcuts to those same three people for texting them. Only problem is: the icon to phone number and text message (their pics) are the same so I have to remember the placement (phone is top row, texting is next row). It wold be nice if there were some kind of indication (like H for home number and M for mobile on the voice icons) to distinguish texting shortcut from voice shortcut.I just made direct dial shortcuts on my home screen for the people I give a rat's butt to actually speak with (well what I consider one of the secondary home screens so I don't randomly dial people all willy nilly) ... the others I just dial from my contacts if I really have to talk to them.