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Broken Keyboard

Discussion in 'Android Tech Support' started by shawth692, Jun 24, 2010.

  1. shawth692
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    shawth692 New Member

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    For some reason, my droid's physical keyboard has certain typing problems. Either the letters i type dont type at all or they double type. I get a message looking like: Heey hw are youu (hey how are you). Anyone else have this issue or know how to fix it?
  2. christim
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    christim Super Moderator

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    Location:
    New England
    How long have you had your phone for?
    When did this first start occurring?
    Did Verizon have anything to offer?

    If your phone is stock you could try a factory reset if removing recently added apps doesn't do the trick. If that doesn't fix it then there could be a hardware issue and Verizon would swap you out for a replacement phone. I've seen lots of issues but this isn't a common one I've seen.
  3. shawth692
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    shawth692 New Member

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    I've had my phone from since about a month after launch. The problem began about a month or two ago and haven't contacted verizon yet. Does a factory reset delete everyone off my phone or just select things?
  4. Zilcho
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    Zilcho New Member

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    I've recently been having the same problem, that's how I ended up finding this thread. If anyone knows a way to fix this, help would be much appreciated.
  5. brando56894
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    brando56894 New Member

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    a factory reset will delete everything in the /data partiton (all user installed apps and their associated data). This may be a pain in the butt if you use the physical keyboard a lot but it doesnt really affect the functionality of the the phone that much since you can still use the virtual keyboard.
  6. Zilcho
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    Zilcho New Member

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    Last edited: Jun 25, 2010
  7. AuxiliaryPie
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    AuxiliaryPie New Member

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    Mine does the same thing. Thinking about getting a warranty swap at VZW, and whether or not that fix works doesn't really help much since you would have to disable the software keyboard which i like to use for one handed responses :/
  8. Fresh330
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    Fresh330 New Member

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    I had the same issue with my phone. I bought my Droid the day it was released. I went to Verizon, told them about it and they 2-dayed me a new phone. No questions asked. That was about 4 months ago.

    The replacement phone is starting to do the same thing. The letter "H" won't work unless I press extra hard. Then, I'll get 2 H's.

    I use my keyboard about 90% of the time. I'm thinking that the design isn't very durable.

    I was considering going back to Verizon to get a fresh one but rumors are swirling that Asurion will be offering the Droid X/Incredible (possibly Droid 2) as a replacement in the near future. I'll wait and see how that pans out.
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