active display wonky

Discussion in 'Motorola Droid MAXX' started by drtnsnw, Jan 24, 2014.

  1. drtnsnw
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    drtnsnw Member

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    So, after the Kit Kat update my phone is doing something odd. It will show notifications IE text, missed call,email. What is odd is that now it will not let me access my email by upswiping. Before if the notification came in you could swipe up with it and it would take you straight to email or whatever. Now with the email it just goes to home screen. With a text it still takes me to my texting app but not email. I called VZW and went through all of their tech support. They sent me to Moto and I am now at tier 3 of their support waiting on a call back. VZW did offer me at a charge of 2 extra dollars a month to get assurion tech support!! Never heard of that one before!! Chris
  2. doogald
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    doogald Member

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  3. drtnsnw
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    drtnsnw Member

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    well, they acted like Iwas crazy when I called about it. I had no intention of switching out my phone but if no one calls about it it will never be fixed.

    Thanks glad I am not the only one

    Chris
  4. SMYDSMITH
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    SMYDSMITH New Member

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    I've had tons of bugs since mitt Katy installed about2 weeks ago look at my other posts its very frustrating. Mostly its incompatibility with existing apps.
  5. doogald
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    doogald Member

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    Every company that makes phones needs to set up customer support like Apple does it so we don't have to go through the ridiculousness we have to go through now.
  6. drtnsnw
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    drtnsnw Member

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    Looks like they finally got the fix in. Had a update and now it works fine Chris
  7. Reiles
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    Reiles Premium Member Premium Member

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    What version was yours updated to? I'm on Active Display Version 1.2.8 Still having issues here.
  8. cybertj.2000
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    cybertj.2000 New Member

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    Mines on 1.2.8, no issues here. Any particular app your having issues with?
  9. jackiescivic
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    jackiescivic Well-Known Member

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    I just started having issues with none of my notifications showing up in active display. Reboot of my phone did nothing, unchecked and rechecked the apps in the options and still nothing. Uninstalled Go SMS Pro thinking it was the app and nothing either. Went in and turned off Active Notifications completely and turned it back on 5 minutes later, a day no problems since.

    Sent from my Droid Maxx
  10. drtnsnw
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    drtnsnw Member

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    1.2.8 here also. The only issue I ever had was my email.

    Sent from my XT1080 using Tapatalk
  11. GoCliffGo05
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    GoCliffGo05 Developer Relations Staff Member Premium Member

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    Moto is aware of the issue. Seems to only be affecting random users.

    Sent from my Eclipsed Moto X DE
  12. Reiles
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    Reiles Premium Member Premium Member

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    Might have solved the issue on my device.

    Go To -->Settings-->Apps-->Active Display
    Click force stop,
    Uninstall updates,
    Then Disable Active Display,

    Then enable Active Display,

    Go to Google Play and install the updates and you should be able to upswipe to view email.
  13. TatDroid
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    TatDroid Active Member

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    Fortunately I read reviews about the 1.2.8 update (Feb 27) before downloading. Many, many people reporting that the update broke notifications, so I didn't update.
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