Active display stopped working

Discussion in 'Motorola Droid MAXX' started by Gary37716, May 9, 2015.

  1. Sajo

    Sajo Diamond Member

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    One other idea I thought of is go to settings > apps > all apps > find active display and select Force Stop. Reboot and see if that makes a difference. If that doesn't help I am out of ideas. Other than a factory reset, but I hope you don't have to try that.
     
  2. jstafford1

    jstafford1 Super Moderator
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    It's acting like it thinks it's face down. The screen doesn't come on like that. Might need to do a FDR.
     
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  3. Gary37716

    Gary37716 New Member

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    I couldn't get it to stop by using the "force stop" button. I had to first disable it, then stop it....but it didn't seem to make any difference. It's still not working. I'm mulling over a factory reset.
     
  4. Sajo

    Sajo Diamond Member

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    That might be the only option at this point. I agree with @jstafford1 the phone is acting like it is always face down, for whatever strange reason.
     
  5. Gary37716

    Gary37716 New Member

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    What is the POF app you talked about earlier?
     
  6. Sajo

    Sajo Diamond Member

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    I have no idea. But when I googled it, it was described as a dating app. That person was just describing that they found one app that was messing up the active display and when they uninstalled that app active display started working again
     
  7. Gary37716

    Gary37716 New Member

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    I did a factory reset last night, and the active display is working again. Never really found out what caused it to stop though.
     
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  8. Sajo

    Sajo Diamond Member

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    Good to hear its working correctly again.
     
  9. Dmk67

    Dmk67 New Member

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    I hate to necropost here, but I picked up a Maxx about a week ago to replace my slowly failing Bionic and I started having this issue right off the bat. I've tried screen cleaning, disabling various combinations of notifications, force stopping, and nothing seems to fix the issue. If I restart my device, it works for a couple of hours before randomly stopping. It seems to It wouldn't be a big deal if some of the newer Droid phones kept the LED notification features, but I guess that's slowly disappearing. I'd really prefer not to factory reset my phone and go through all that, so I was just curious on whether or not someone else has encountered this issue since then and whether or not they found a solution other than the reset?
     
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