1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

According to MOT they dont support OWA

Discussion in 'Android General Discussions' started by sterdroids, Dec 1, 2009.

  1. sterdroids
    Offline

    sterdroids New Member

    Joined:
    Nov 25, 2009
    Messages:
    205
    Likes Received:
    0
    Trophy Points:
    0
    DROID - Exchange Email Troubleshooting

    Speak to a tech today and he gave me this link and said look at the last line of the link which is below in quotes that i have attached

    "Note: You cannot connect to an OWA server using the steps above. OWA is a different protocol than Exchange and is designed for use in a browser, not a mobile device."


    Is this true. Does anyone out there get their mail from OWA and is able to download attachments? Thats what I want to do and cannot :(
  2. Droids
    Offline

    Droids New Member

    Joined:
    Nov 23, 2009
    Messages:
    793
    Likes Received:
    0
    Trophy Points:
    0
    I can access OWA fine but cannot save attachments. Tries to but fails with "Download unsuccessful".

    I tried .doc .xlsx .zip and all fail to download. If I use the exchange client on the Droid I can at least preview the documents but no option from there to save to the Droid. I can forward the email with attachment to a gmail account and the attachment forwards fine but still cannot save it to the Droid.
    Last edited: Dec 1, 2009
  3. SpencerC
    Offline

    SpencerC New Member

    Joined:
    Nov 20, 2009
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    0
    Yes it works with OWA. Mine does at least. Some people are having issues with it, but it has to do with their IT dept's security settings within OWA that is not currently supported that I know of.

    I entered my domain account using this naming convention "domain\username" and of couse used my domain password. For the Exchange server field I entered my owa address minus the https:// in front of the URL

    At first I could not open attachments either but found a thread somewhere that said to turn off the "accept all SSL certificates" setting. Once doing this, I could open attachments.
  4. sterdroids
    Offline

    sterdroids New Member

    Joined:
    Nov 25, 2009
    Messages:
    205
    Likes Received:
    0
    Trophy Points:
    0
    Thanks for the updates. It sucks. I cannot open attacments from OWA and I can not forward attachments from exchange using email app. So i have 1/2 function from each way :( Makes it cumbersome.

    So you are saying its on my companies end thats why its not working? If they dont make a change somewhere it will never work?

    I tried touchdown for the exchange side of things but that didnt help still couldnt forward attachments.

    thanks for the help!
  5. SpencerC
    Offline

    SpencerC New Member

    Joined:
    Nov 20, 2009
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    0
    You know what you are right. I cannot forward an email that has an attachment from my exchange account to my gmail account.

    If you look thru these forums, I have found several posts regarding exchange email. And serveral problems have been pointed out. They also point to open cases that have been opened with google for app fixes. So don't fret, I think they will fix this stuff soon.
  6. sterdroids
    Offline

    sterdroids New Member

    Joined:
    Nov 25, 2009
    Messages:
    205
    Likes Received:
    0
    Trophy Points:
    0
    sweet that sounds great but my vzw 30 day clock is tickin ;)
    here is to 12-11-09 or there a bouts.

    Its weird though some say no problem and then we cant. I guess it is on the companies end. I just doubt they will dig deep into it unless alot of poeple have the same issue and i guess they will as people are getting these devices like hotcakes.

    thanks again for the encouragement
  7. SpencerC
    Offline

    SpencerC New Member

    Joined:
    Nov 20, 2009
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    0
    As an IT systems administrator, I have found that the only truly reliable and fully supported corporate email mobile device is a blackberry running on a blackberry enterprise server. I've had BB's, windows mobile devices, and now the droid. You just cannot beat a blackberry for corporate email.

    Unfortunately my current company won't provide me with a BB as I am a contractor. So I have been using a Treo for a couple of years now. It worked OK for corporate email but everything else sucked on it. This Droid rocks compared to my Treo and it does what I need right now for email.

    If a user came to me and asked if I would recommend the Droid for corporate email, my answer would be no, get a blackberry.

    That is, until, or if, they fix the known issues with exchange support. The ultimate problem is that they, like windows mobile and other PDA's are using OWA for exchange access. Blackberry Enterprise Server is hosted by the local IT and talks directly to exchange to then push data to the handheld device.
  8. sterdroids
    Offline

    sterdroids New Member

    Joined:
    Nov 25, 2009
    Messages:
    205
    Likes Received:
    0
    Trophy Points:
    0

    I know i know BB is where its at for email but I cant do it for some reason.
    The WinMo setup I had for 5 years worked great and I figured I could get at least what I had with the Droid but I cant get the OWA to Download which makes me crazy! But we shall see hopefully it all falls into place.

    thanks for the info!
  9. SpencerC
    Offline

    SpencerC New Member

    Joined:
    Nov 20, 2009
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    0
    You know, one thing I found interesting during the set up for exchange was the frequency that it checks for email. I currently have mine set to "Automatic (push)". It really should say "constantly check OWA for email and pull while wearing my battery down" The reason BB is truly push is because the BES (blackberry enterprise server) is doing the constant interaction with exchange and then pushes the data to the mobile device. Any handheld using OWA is always doing a pull. No way around it.
  10. mike_kauble
    Offline

    mike_kauble New Member

    Joined:
    Nov 7, 2009
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    0
    I thought with Activesync on Exchange it *is* doing a push.

    My battery lasts as long as most people here. I can't believe it's truly checking constantly. Especially when my Droid gets email before it hits my Outlook.
  11. mike_kauble
    Offline

    mike_kauble New Member

    Joined:
    Nov 7, 2009
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    0
    From Microsoft:

    Direct Push
    [​IMG]
    Mobile devices incorporating Exchange ActiveSync maintain a secure connection with Exchange Server 2007, receiving new or updated e-mail, calendar, contacts, and tasks as soon as they arrive on the server. This push method optimizes bandwidth usage while keeping users up-to-date.
  12. Droids
    Offline

    Droids New Member

    Joined:
    Nov 23, 2009
    Messages:
    793
    Likes Received:
    0
    Trophy Points:
    0
    Correct. The Droid corporate email app is an exchange client, and email is pushed to it. The app has nothing to do with OWA, which is accessed through a web browser. 2 completely different means of accessing corporate email. OWA is not push.

    Using the Droid email app I can open attachments fine, I cannot save them to the Droid. If you cannot even open them, then you need to go into account settings and disable 'Accept all SSL certificates', while leaving 'Use secure connection (SSL)' enabled. You should be able to open them, but will not be able to save them. No work around for this issue yet.

    If I have an email in my exchange inbox with a Word document attached, I can open it but not save, ok? If I forward that email to a gmail account, the attachment goes along for the ride just fine. I've heard some say they could not forward attachments. But I still have the same issue, I can open and read the attachment on the Droid but cannot save it to the Droid.

    If I open a web browser, either the default app or Dolphin, I can log into OWA and read mail just fine. But there doesn't seem to be any way to even preview the attachment using OWA, and trying to download the attachment through the browser to the Droid fails.

    So, OWA on the Droid is flawed a bit because I cannot even open an attachment. At least I can open it on the Droid using the corporate email app, the exchange client. But in either case it does not seem possible to save an attachment to the Droid.

    One other thing, I've read some folks stating that the gmail client on the Droid is pulling email in. It's not. The gmail server is pushing email to the Droid, same as exchange using ActiveSync. If you have a pop account or a web based email account (other than gmail) then the Droid mail client needs to go out and check for new mail. If all you use is gmail and exchange (with ActiveSync enabled on the server), all mail is pushed to the Droid.
    Last edited: Dec 2, 2009
  13. sterdroids
    Offline

    sterdroids New Member

    Joined:
    Nov 25, 2009
    Messages:
    205
    Likes Received:
    0
    Trophy Points:
    0
    Thanks for your input!! I fall into the arena where I can see OWA but cannot download attachments and on exchange I download attachments (with Docs 2 go) but no matter what I try I cannot forward them. :(
  14. M1dnite
    Offline

    M1dnite New Member

    Joined:
    Nov 6, 2009
    Messages:
    347
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Walled Lake, MI
    Could be an IT policy, thats how it is set up here. If you are not on or work computer you cannot download attachments from OWA. Hell, I cant even access OWA from my DROID but I can from my Iphone... hmmm..
  15. heem
    Offline

    heem New Member

    Joined:
    Nov 10, 2009
    Messages:
    153
    Likes Received:
    0
    Trophy Points:
    0
    Mike, that's not quite how it works. Once you sync once with exchange, it simply keeps open a connection - an idle connection to your exchange server.

    So it's not checking over and over again - exchange actually activates the connection when you get a new email.
  16. Backnblack
    Offline

    Backnblack Premium Member Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    11,263
    Likes Received:
    5
    Trophy Points:
    0
    I can with Touchdown...Works very well.
  17. Ketchup
    Offline

    Ketchup New Member

    Joined:
    Nov 9, 2009
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    0

    Currently this is the best solution for "corporate mail" on the Droid. It supports all of the features except for "Notes" and can be used if you have a mobile policy configured on the Exchange server.

    $10 for this app is money well spent. We beat on the built-in mail app and it was quite lacking. Until the Droid gets native "full" Exchange support ... get Touchdown.
  18. SpencerC
    Offline

    SpencerC New Member

    Joined:
    Nov 20, 2009
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    0
    Each mobile device has a unique ID. With the BES server it knows this ID from when you set up the BB to communicate to the BES server. So when BES checks with exchange and see's a new email, it knows which mobile device to push the data to.

    There is no way to tell active sync which mobile device to push the data to. So the mobile device needs to check in with active sync to pull the data.

    Here is a link to read for edification:

    Microsoft's push e-mail isn't really push? - MobileRead Forums

    The reason your mobile often will receive email before outlook is the mobile is constantly checking for new email. Outlook, especially in corporate environments, is set to run in cached mode. In cached mode, outlook is not in live communication with the exchange server, and actually syncs at intervals.
  19. sterdroids
    Offline

    sterdroids New Member

    Joined:
    Nov 25, 2009
    Messages:
    205
    Likes Received:
    0
    Trophy Points:
    0

    Yes got it and it works great :)

    Now the only thing is if I could edit quoted text I would be all set :)

    And still want full OWA access
  20. ronjr123
    Offline

    ronjr123 New Member

    Joined:
    Nov 15, 2009
    Messages:
    75
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Ohio
    I too am using touchdown and as test, saved a file from it to the SD card. I then sent it to my gmail account, where I opened and saved it again. Works well for my needs. I do not use notes anyway, but do use my calendar, which it updates as well. BTW my Office is using exchange 2003.
Search tags for this page
android browser not supporting owa site
,
download attachment from owa android
,
download from owa on android browser
,
outlook web access android cant download attachments
,
outlook web access cannot download attachments android
,
outlook webmail is not working in browser in samsung galaxy
,
owa android cannot download attachment
,
owa android download attachement
,
owa cannot download attachments in android
,
owa postoffice
,

owa.mot-solutions.com

,
owa.mot-solutions.com/
,
owa.postoffice.net won't work on my droid device
,
www.owa.postoffice.net
,
www.owa.walledlake.com