So I purchased this phone and did the normal set up procedures (add your emails and customize your settings). On the second day when ever I turned the phone on it kept ringing, ringing, etc. No one was calling and even if you hit the call button it still would ring. Turned the phone off and started back up and it kept doing it. Brought it to Verizon and they witnessed it as well. They did a master reset and it stopped but I still requested a new phone as I was still in the 14 day window to exchange/return and just did not want future issues when I was out of the 14 day window. They gave me a brand new phone, re-added all of my emails again and customized my settings. About 2 days later had the phone completely charged up the night before and when I woke up and hit the power (it was in standby mode) nothing happened. Thought that ok, maybe the power drained as I have heard battery issues with 4g. Plugged in the phone and it would not charge (nothing happened). So I hit the power button and the volume down and somehow that got it to power on again. At this point I had general concerns about this phone and as I was still in the 14 day window did not want to deal with this for 2 years. Maybe it was just these two phones but just did not leave a good feeling with me. So I went back to Verizon to return it and they wanted to charge me a $35 restocking fee. I refused to pay this as this was technical issues vs me returning it since I did not like the look and feels so they waived it. Had them hook my Driod Eris back up (dont laugh ya its an old phone) and will now wait until the nexus comes out. I must say that the phone itself was great, just wish it did not have these issues. As for 4g when you are in a strong 4g area its amazing but if you are in an area that has weak 4g strong 3g it keeps going in between 4g and 3g which kills the battery which from what I have read is a Verizon 4g issue vs a phone issue. Hopefully you guys are having better luck with your Razr.