2.2 OTA update failed

Discussion in 'Droid Incredible Tech Support' started by KA4EBU, Sep 3, 2010.

  1. KA4EBU

    KA4EBU New Member

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    Got the update message this AM..It failed..
    Called Verizon, they said it would be resent every 12 hours until successful or 3 times before they do it manually..
    Tried the brightband instructions and get an error - can't find the update.zip file on the scard..
    I download the file from the link on the brightband page, copied to sdcard and renamed..
    Any Help
    HTC INcredible

    Thanks
     
  2. KA4EBU

    KA4EBU New Member

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    BrightHand - not brightband..
     
  3. hookbill

    hookbill Premium Member Premium Member

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    Is your Incredible working? If so just wait for the update to come through again or disregard what they told you on the phone and go to a Verizon Store and tell them what happened.

    If it's not working then immediately take it to the Verizon store. It's their update, let them fix it.
     
  4. KA4EBU

    KA4EBU New Member

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    Sorry for delay in reporting what happened..
    Later in the morning I started back on the update..I did the manual as listed on BrightHand page..When I renamed the file, I renamed to Update.zip.zip..When I realized it and renamed it to the Update.zip, it updated fast and ok..Just tired and not paying attention..
    Thanks