Editor in Chief
- Dec 30, 2010
- Reaction score
- Austin, TX
For the thirteenth time in a row, Verizon has swept the call quality scores in the U.S. according to J.D. Power & Associates. AT&T comes in second with average scores in most areas. Sprint isn't too far behind with mixed results across the country, and T-Mobile brings up the rear with weak rankings. Interestingly, all call quality for each carrier is down from previous studies.
Supposedly, the increase in smartphone usage is to blame since smartphones put a heavier load on carrier bandwidth. It's also funny how Verizon ranks so much better than the others after having 10,000 dropped calls during the winter super-storm we had recently. Of course, this study was probably done previous to that incident. What do you guys think? Has your call quality decreased since the proliferation of smartphones over the last year and a half?