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Verizon Rep.

grgguy

Member
I called Verizon to complain about 2.2 update that has made my D1 slower . The guy told me I should'nt have more than 12 downloaded apps and that would make my phone run smoother and faster ? Is dude high or is this the sad truth of of Froyo -2.2....
 
had the same problem with my incredible, it has destroyed the battery life and made it slower than dirt. Talked to verizon the first time told me it was a bad installed reinstalled the update, phone locks up when apps are running, took it back to figure out battery life problem, rep told said that he would order new phone not to install update or just buy new battery. had no issues with 2.0 software and battery, now my phone will not last more than 30 mins with out charger...........
 
I called Verizon to complain about 2.2 update that has made my D1 slower . The guy told me I should'nt have more than 12 downloaded apps and that would make my phone run smoother and faster ? Is dude high or is this the sad truth of of Froyo -2.2....

That's a bunch of hoo-hoo...I have dozens of apps on mine and no issues.

Best thing to do is a factory reset (Settings>Personal) - that can clean up lots of hard to diagnose issues. 2.2.20 is quite fast on my D2, you may have a few bytes crossed.

Make sure you aren't running any task killers/task managers, android doesn't need 'em.

If you have a bunch of widgets on many home screens that can slow things down...reduce your widget count to what you actually use. I recommend Launcher Pro rather than the stock launcher - faster/smoother and much better feature set.
 
I called Verizon to complain about 2.2 update that has made my D1 slower . The guy told me I should'nt have more than 12 downloaded apps and that would make my phone run smoother and faster ? Is dude high or is this the sad truth of of Froyo -2.2....


I'm wondering if you have the free app Battery Status loaded on your device?

It slowed my D1 down and sucked power (and slowed recharges).

It eventually caused endless reboots.

Once I freed myself from this app my D1 ran SUPER FAST with great battery life.
 
I called Verizon to complain about 2.2 update that has made my D1 slower . The guy told me I should'nt have more than 12 downloaded apps and that would make my phone run smoother and faster ? Is dude high or is this the sad truth of of Froyo -2.2....

That's a bunch of hoo-hoo...I have dozens of apps on mine and no issues.

Best thing to do is a factory reset (Settings>Personal) - that can clean up lots of hard to diagnose issues. 2.2.20 is quite fast on my D2, you may have a few bytes crossed.

Make sure you aren't running any task killers/task managers, android doesn't need 'em.

If you have a bunch of widgets on many home screens that can slow things down...reduce your widget count to what you actually use. I recommend Launcher Pro rather than the stock launcher - faster/smoother and much better feature set.

When you do a Factory Reset like you suggested on the Incredible, does it get rid of your apps, contacts, pics, videos, etc? Thanks!
 
I called Verizon to complain about 2.2 update that has made my D1 slower . The guy told me I should'nt have more than 12 downloaded apps and that would make my phone run smoother and faster ? Is dude high or is this the sad truth of of Froyo -2.2....
I laughed out loud at this (what the rep said).

ZERO truth to that.

Do they train these people AT ALL?
 
When you do a Factory Reset like you suggested on the Incredible, does it get rid of your apps, contacts, pics, videos, etc? Thanks!

Factory data reset, regardless of your phone does not affect anything on your sd card. You will probably lose your free apps but your paid ones will all be in the downloads in the Market waiting for you.
 
totally agree with taino warrior. Sometimes you get someone that has to as other reps fifty million questions while putting you on hold or someone trying to read the manual to you. Its better someti/es to end the conversation with that rep quickly and eitherask to speak to the senior technician or go to your local store IMO.
 
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